Position : Technology Services Application Engineer
Career Level : Associate
Immediate Superior : Sr. Business Analyst
Functional Overview :
The Application Engineer is responsible for designing, developing and implementing programs and applications.
Duties and Responsibilities :
Application Product development and support
Design, develop, test, and maintain OSP Operations Services Platform other assigned products.
Architect solutions by aligning complex requirements for OSP
Upgrade to the latest release of the products.
Stay up-to-date on product features and functionalities.
Implement best practices for CRM and product management.
Facilitate workshops to gather requirements and promote process improvement.
Automate processes where feasible and reduce manual activities.
Work in a cross functional environment with various groups and end users to identify, document, and implement solutions to support various projects and initiatives.
Consult with various stakeholders to understand their technological needs and help solve business problems and achieve desired outcomes.
Design, develop and implement infrastructure changes that integrate key data from company applications into the overall architecture using Application Program interfaces (APIs) and best practices.
Deliver reports, dashboards and other BI and reporting products
Voice and Telephony assistance.
Minimum Qualifications :
Two years managing of server infrastructure.
PHP / LAMP Developer must have PHP 5 development experience. Experience with MySQL, Linux and Apache 2 administration is required.
Candidate will be responsible for maintenance and enhancements of OSP and in-house LAMP products and SMTP.
Educational background in Systems & Servers / Computer related course.
Systems & Servers standards and / or related degree with internship.
Must be an excellent communicator / facilitator; ability to interface with clients at all level
Basic Networking and MS Office Skills.