3 years integrating user research into product design and design practices
Exceptional story showing skills that enables you to turn various qualitative and quantitative data sources into a compelling and easily understood set of research findings
Strong understanding of WCAG 2.0, UX / UI principles, digital product maintenance, service design principles, SEO and information management standards.
Experience in producing storyboards and wireframes detailing user interactions and workflow
Experience with prototyping tools such as Axure, Marvel or WebFlow
Background in ecommerce is an advantage
Would be Nice Features
Demonstrated experience in leading user experience activities, digital content publishing using an enterprise content management system and application of user interface prototyping tools and desktop publishing software (such as Adobe suite, Sketch).
Proactively identify, define and prioritise high value UX research opportunities for these products that align with our key business strategies and goals.
Consult on the best use of information architecture, dynamic and responsive designs, online tools and other resources to deliver content that complies with accessibility requirements.
Develop detailed research proposals and / or plans that outline the UX problem statement, research objectives, business goals, customer hypotheses, measures of success and recommended methods and deliverables
Communicate UX research findings and insights to team in a clear, concise, and compelling manner that is tailored to align with organisationalâ
153; needs and focus areas
Recommend enhancements to existing products and sites in order to streamline processes and improve user experience including review and analysis of user metrics
Consult with stakeholders on content execution and content optimisation to increase engagement and lead conversion based on visitor analytics.
Support the development of Departmentâs digital experience framework and implement appropriate controls to ensure compliance with accessibility, information and communications security.
Production of storyboards describing new features and user interactions
Analysis of existing site infrastructure, functionality and user-journeys using Google Analytics to improve user-retention and site processes
Work Schedule :
Monday to Friday : 9AM to 6PM
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