BENEFITS :
TEMPORARY WORK FROM HOME
Life insurance
Vacation Leave
Sick Leave
Paternity Leave
Maternity Leave
13th-month pay
Higher pay for OT and holidays
Annual Increase
Chance to train abroad
JOB DETAILS :
Company Profile : This company is the biggest Travel Agency in Japan with over 200 branches in 140 cities abroad. This company allows their customers and clients to get informed about the latest travel trends from all over the world providing smooth arrangement from Airline tickets to Hotel reservations.
Position : Mandarin Speaking Travel Specialist
Schedule : Shifting
Industry : BPO Company
Location : Makati City
Duties :
Respond to customer’s inquiries about bookings, travel promos and reservations thru email and chat.
Ensures that the customer’s requests is handled in an appropriate and timely manner
Responsible for handling and managing reservation and cancellations of bookings.
Resolve and provide solutions for misplaced or denied bookings
Requirements :
Preferably Bachelor’s Degree holder of any field
BPO Experience is a plus but not required
Open for Fresh Graduates
Open for Undergraduates
Can speak, read and write Mandarin and English
Recruitment Process (Online Process) :
Exam assessment
Initial Interview
Interview with Chinese Native (Language Assessment)