Supv, Inside Sales-PHL
Ingram Micro
Taguig City, Philippines
1d ago

Position Summary :

  • Sells or renews the company’s products and / or services via telephone or electronic means to assigned territory, industry, or accounts.
  • May generate prospective customers through cold calling and may qualify and follow up with sales leads.
  • Focus on lead qualification and lead prospecting.
  • Sales can be made through multichannel, inbound and / or outbound sales activities.
  • Have technical knowledge of products, systems and services.
  • May be responsible for large, diverse, complex territories and / or products.
  • May overlay to the field sales force, typically supporting the initiatives of the field sales organization and carrying an individual or team quota that is shared with the field.
  • Keeps up-to-date knowledge of the industry, as well as the competitive posture of the company, and prepares activity and forecast reports as requested.
  • Has thorough knowledge of company products, systems and services.
  • May direct customers to website or other company resources for information.
  • May act as sole sales representative for assigned territory, industry, accounts, and / or products.
  • May establish and maintain relationships with channel partners.
  • Represents the company to the customer and the customer to the company in all sales-oriented activities.
  • Focuses on acquiring new customers and retaining and growing an existing installed base of customers.
  • Minimal business travel or work outside office required.
  • Support back end activities such as order processing, quotation generation, delivery follow up etc.
  • What you bring to the role :

  • Supervises support level employees.
  • Sets day-to-day operational objectives for the team.
  • Problems faced may be difficult but typically are not complex.
  • Ensures policies, practices and procedures are understood and followed by direct reports and stakeholders.
  • Receives predetermined work assignments that are subject to moderate level of control and review.
  • Supervises support level associates (clerks, production associates, technicians) in an organization characterized by high transactions or processes.
  • Sets day-to-day operational objectives for the team to ensure task completion.
  • Assignments are largely established in accordance with schedules and deliverables.
  • Contributes to the development of processes and procedures and ensure that employees operate within these guidelines.
  • Can make exceptions to some but not all processes and procedures.
  • Thorough knowledge of department processes.
  • Point person to resolve issues elevated by support personnel.
  • High School Diploma or equivalent experience required. Four year college degree not required but strongly preferred.
  • Minimum 5 years functional experience including a minimum of 3 years specific experience and 1 year of leadership experience.
  • This is not a complete listing of the job duties. It’s a representation of the things you will be doing, and you may not perform all of these duties.
  • Report this job
    checkmark

    Thank you for reporting this job!

    Your feedback will help us improve the quality of our services.

    Apply
    My Email
    By clicking on "Continue", I give neuvoo consent to process my data and to send me email alerts, as detailed in neuvoo's Privacy Policy . I may withdraw my consent or unsubscribe at any time.
    Continue
    Application form