IT Manager II (Portfolio Process Management)
Ross Dress For Less
1d ago

IT Manager II (Portfolio Process Management)-(21005119)


The IT Manager II in the Portfolio Process Management team (SDLC tools & process) will work with the entire IT organization to drive establishment of a soft PMO and delivery of continuous improvement opportunities within SDLC, in addition to supporting operations of project TCO and Service Transition.

Examples of near-term initiatives include implementation of a new Project Management tool for IT, establishing a Document Repository, and identifying value added SDLC improvements.

This position will interface directly with all delivery and support groups along with IT Leadership to identify and improve processes.


  • Ability to lead and establish SDLC governance and maintain SDLC engagement and adoption in IT
  • Ability to identify continuous improvement opportunities by understanding strategic vision, at the same time be able to break the vision down to actionable objectives / tasks (with attention to details).
  • Drive to implement the identified opportunities and assist with organizational adoption of the same.

  • Ability to support TCO and Service Transition for ongoing projects while drive for improvements in these processes.
  • Experience with delivering projects in IT and good understanding for SDLC, both Predictive and Adaptive lifecycles. Should have managed end to end implementation using both methodologies.
  • Experience with Sprint execution preferred.

  • Keen eye to details, identify process gaps, prioritize, align, communicate, and implement improvisation. Curious and eager to learn, adapt and improve.
  • Ability to collaborate with wide range of stakeholders and bring them together to rally change and adoption.
  • Demonstrated history of engaging internal customers, including listening, influencing, translating details into understandable concepts and building consensus.
  • Understand various SDLC processes (security, funding, architecture, service transition, TCO) and PMO governance. Understand inter-process dependencies.
  • Ability to manage multiple initiatives, self-prioritize and provide recommendations.
  • Must be able to quickly establish credibility at all levels of the organization including senior-level business executives.
  • Good at customer service, support and problem solving.

  • Drive for Results
  • Communication
  • Dealing with Ambiguity
  • Conflict Management
  • Problem Solving
  • Organizing
  • Customer Focus

  • At least 8 to 10 years’ IT experience within a Fortune 500 or similar IT environment
  • At least 6 years of experience in delivering projects using SDLC methodology (Agile & Waterfall) and implementing tools.
  • Supporting processes and knowledge of O365 tools is a must SharePoint, MS Teams, etc.
  • Strong background in project management, process improvements, operations, training, drive adoption
  • Bachelor’s Degree, Project Management Certifications, or equivalent years of related experience
  • Excellent verbal and written communication skills

  • Job requires ability to work in an office environment, primarily on a computer.
  • Requires sitting, standing, walking, hearing, talking on the telephone, attending in-person meetings, typing, and working with paper / files, etc.
  • Consistent timeliness and regular attendance.
  • Vision requirements : Ability to see information in print and / or electronically.
  • Occasional driving and / or traveling overnight for business functions or site visits.
  • Occasional travel to our NYC office.
  • This role requires regular in-office presence, including to engage in in-person team interaction, meetings and collaboration, client support, mentoring, coaching, and / or feedback.
  • However, this role can perform duties effectively using a combination of in-office and remote work.


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