Network Operations Engineer
Accenture
Manila, Philippines
1d ago

Job Description

  • Responsible in designing and implementing Data / Voice connectivity solution for GDN clients
  • Highlights any delivery issues to the deployment manager
  • Handles multi location connectivity solutions independently and communicates clearly at multiple levels of expertise
  • Obtains GDCN security management approval for voice and data network designs
  • Deploys the solution as per the company security standards
  • Coordinates implementation of the voice and data network design among multiple teams for local changes deployment
  • Ensures the deliverables are completed as per the timelines provided on the project tracker
  • Provides weekly status report for the projects being supported
  • Provides weekly time report of hours charged on various projects
  • Acts as level 3 escalation point to provide the support for the operational issues
  • Escalates to the deployment manager to engage right level of resources for troubleshooting
  • Deploys the overall GDCN voice and data environment as requested by GDN management READ MORE OF THE JOB DESCRIPTION
  • Qualifications

  • Bachelor degree holder in Information Technology, Computer Science, Engineering or other relevant field
  • Strong technical background and analytical skills for appropriate designs and timely delivery of products
  • Operational experience with many or all of the following
  • Cisco Routers, Switches, Firewalls
  • Netgate Gateways,
  • Network Technologies or tools including
  • Solarwinds NPM and NCM,
  • MRTG or CACTI or Netflow
  • Microsoft Forefront UAG
  • WAN Accelerators
  • Load Balancing or F5
  • MPLS and IPVN
  • Remote Access
  • IP Management and DNS Management
  • Support and Incident Management
  • Change Management
  • Capacity and Service Management
  • Ability to contribute and work as a team member
  • Ability to work creatively and analytically in a problem-solving environment
  • Good oral and written communication skills
  • Excellent customer service skills
  • Excellent interpersonal skills
  • Good to have

  • CCNA, CCNP, ITIL certification
  • Equal Employment Opportunity Statement

    All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.

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