Chat Support Representative
Orbit Teleservices - Cebu City
Cebu City, Philippines
5d ago
source : Bossjob

Orbit Teleservices is an advanced Business Process Outsourcing Company providing high-quality yet cost-effective customer management and business process solutions.

Using the latest technology paired with our highly professional staff, we can ensure that we will have your business covered in all important aspects.

  • Our objective as a company is to help organizations enhance the most-valued customer relationship by improving the methods that deliver their services.
  • Our background as a pioneering communications company implies we have procedures, experience, and abilities that make us ready to achieve our goals as a company and the business objectives of our clients.

  • Our expertise covers a wide-array of industries ranging from : .
  • Product and Consumer Support
  • Healthcare
  • Technical Support
  • Financial Services
  • Telecommunications.Get hired today! Receive just as much as P28,000 each month! Grow with a global enterprise as you enhance client care experience! Your work is to support calling consumers on taking care of their records, fix the challenges they are experiencing, and facilitate proficiency, ability and benefit in encouraging them to get more out of their products and services.
  • Be a part of one of the premier brand names in the world and feel the excitement of State-of-the-art Technological innovation!.
  • We are currently in need of Customer Service Representatives in our new Cebu site! .What you'll be doing? .

  • Answers phone calls and provides important information / assistance to clients.
  • Checks mail, fax and internet mail to provide customer assistance.
  • Manages computer / on-line guidelines for the purpose of responding to customer queries..
  • Communicates with customer on the phone or using written correspondence to take care of concerns.
  • Resolves customer issues on the first call / contact whenever possible without having to transfer caller.Qualifications :
  • Attention to detail is required
  • Must be atleast 18 years old
  • Self-motivated and can handle pressure well
  • Excellent English Communication Skills
  • Knowledge in basic Microsoft programs
  • High School Graduates must have atleast 6 months of call center experience to apply
  • Candidate must be willing to work in Cebu City
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