SPECIFIC DUTIES :
1. Executes efficient and effective customer service by ensuring correct price tags, properly implementing price revisions, being prepared to answer questions and handle customer complaints, and maintaining the cleanliness of the whole merchandise display area.
2. Performs selling functions to attain given sales quota by :
2.1 Attending to and assisting customers in the selection and choice of merchandise, i.e. style, color and size.
2.2 Directing customers to the nearest counter for payment of merchandise.
2.3 Ensuring that shelves / showcases are fully stocked at all times.
2.4 Replenishing and arranging stocks on display.
3. Accountable for the security of items and other equipment in the selling area; safeguards merchandise from shoplifters.
breakages, and / or damages.
4. Assists in periodic inventory taking of the branch / store.
5. Assists in the accurate and timely preparation of stock requests from Forward Stock Room (FSR) and / or from Warehouse.
6. Monitors and checks delivery receipts from the FSR and / or Warehouse.
7. Recommends / prepares merchandise for pull-out.
8. Maintains the upkeep of the branch / store through proper storage, cleanliness and orderliness of work area to ensure systematic flow of work and prevent accidents.
9. Implements the Company's behavioral programs on customer service such as Smile & Greet, etc.
10. Supports Management decisions, requirements and expectations.
11. Perfoms other related matters as may be assigned from time to time.
MINIMUM REQUIREMENTS :
PREFERRED REQUIREMENTS :