At NTT we believe that by using innovative technology we can solve global challenges and create a world that is sustainable and secure.
We are looking for curious people, from diverse backgrounds, that are keen to work in a fast-paced and agile environment.
At NTT we trust our employees to do the right thing, even when no one is watching, which is why we offer flexibility in the workplace.
The majority of our roles are hybrid, meaning we encourage a balance of working from home and our local office. Ask our recruitment team if this is a hybrid role.
Want to be a part of our team?
The Trainer works on strategic learning and development initiatives. The primary responsibility of this position is to conduct informative training sessions, promote company efficiency and improve the skills of all employees within an assigned business area.
They strive towards the drive of relevance, awareness and adoption of key learning across target audiences.
Conducts supervisory, management or nontechnical skills training courses for internal staff. Uses needs assessment tools to determine effectiveness of proposed training programs.
Interacts with functional organizations to develop specifications for content of courses. Prepares lesson plans including the method, media, and documentation to be presented.
Instructs participants in classroom lectures and / or group sessions. Conducts follow up to determine applicability of course material.
Working at NTT
Key Roles and Responsibilities :
Participate in the delivery of learning interventions in line with annual training targets and / or needs and ensure the accuracy of the information on the learning portal.
Offer detail technical support with the facilitation of lower to middle level complexity programmes applying and implementing the best learning tools and methodologies.
Work closely with internal stakeholders to evaluate the effectiveness of the learning interventions and incorporate the findings in the redesign of the programmes.
Provide input related to management information reports on learning and development initiatives and on the progress made in relation to the annual training targets.
Support peers and teams by arranging, preparing and setting up training venues.
Stay current with trends within learning and development facilitation and employ tools and methodologies that ensure best practice.
Assist with the preparation of an annual training report which documents actual training completed in relation to the annual training targets that were set.
Conduct presentations for training sessions.
Actively engage in professional development to ensure quality and high standards in training.
Conduct training seminars, workshops, individual training sessions and lectures.
Prepare hard copy training material such as module summaries, videos, and presentations as required.
Monitor to ensure that all employees are performing job responsibilities according to training.
Knowledge, Skills and Attributes :
Display solid knowledge of NTT business
Working knowledge and understanding of IT industry environment and business needs
Display integrity, reliability and well-developed interpersonal skills to interact with individuals across all levels in the business
Display service orientation
Ability to form good relationships
Demonstrate good facilitation skills and possess the ability to conduct and facilitate lower level complexity programmes
Display good verbal and written communication ability
Display resilience and the ability to cope with pressure
Able to contribute to the development of new learning and development initiatives
Proven track record of working effectively in a fast-moving, cross-functional, results-oriented team environment
Academic Qualifications and Certifications :
Diploma / Degree
Qualification with Learning and Development Specialisation preferred
Required Experience :
Demonstrated experience in a similar role within a large scale (preferably multi-national) technology services environment
Experience providing full-scope training materials
What will make you a good fit for the role?
Standard career level descriptor for job level :
Seasoned and experienced professional
Has full understanding of specialisation area
Resolves wide range of issues in creative ways
Fully qualified, career level, career journey-orientated
Uses good judgement in selecting tools and methods to solve problems
Networks with senior internal and external people in own area of expertise
Receives little instruction on day-to-day work, receives general instructions on new assignments
Typically requires demonstrable related experience with a Bachelor’s or equivalent degree; or moderate level experience and a Master’s or equivalent degree;
or a PhD or equivalent degree without experience; or equivalent work experience
Join our growing global team and accelerate your career with us. Apply today.
Equal opportunity employer
NTT is proud to be an equal opportunity employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment.
We do not discriminate based on age, race, color, sex, religion, national origin, disability, pregnancy, marital status, sexual orientation, gender reassignment, veteran status, or other protected category.