Challenging work with immense personal and professional growth potential
Competitive salary & exciting stock options
Unlimited paid time off
We are looking for an Account Manager to help us grow the company by creating and managing relationships and accounts with existing and new clients.
You will work together with a small, close-knit team to onboard new clients and help deliver any insight and feedback from clients to help in the development of the product.
You will be responsible for :
Generating new leads and onboarding clients via email, video calls, social platforms, etc.
Serving as the main point of contact for addressing existing customers’ inquiries.
Identifying opportunities to grow the business through collaboration, partnerships, or any point of contact.
Conducting video demos to onboard new clients.
Collecting and distilling feedback from clients to hand over to the product team.
Helping forecast and track client account metrics.
Servicing multiple clients concurrently, often meeting deadlines.
Keeping records of client transactions, correspondence, and needs.
Contributing to market strategy by monitoring market trends, customer feedback, and products / services in similar spaces.
Contributing to the growth of the team and culture by helping us refine the product, team process, and being your awesome self.
You have at least 1 year experience in a similar role and have a solid experience within project management, sales, marketing, customer service, and / or account management.
You possess good interpersonal and negotiation skills and you are not too shy to chat, contribute to discussions, and ask questions.
Proficiency in English / Filipino for both communicating and presenting is required, in order to interact with clients.
You showcase endurance and perseverance in the process of following up on leads.
Familiarity with online tools (Messaging Apps, Google Docs, etc.) and Social Media (LinkedIn, Facebook) is required.
A Growth Mindset and eagerness to learn and receive constructive feedback at a fast-paced environment makes you an ideal candidate.
You are independent, resourceful, and not shy to talk to new and potential clients to form new connections.
A stable internet connection is a must as you would be required to function remotely and independently.
Our client is a financial technology firm that has combined automation and behavioural psychology to build a financial product to solves various issues related to financial planning and help consumers manage personal finances.