Collections Specialist
Guidance Software
Philippines, Makati City
6d ago

Communicate with debtors by telephone and written correspondence to attempt to bring res o lu tion to unpaid accounts.Provide efficient, precise and in depth account updates after every communication with a client.

Be able to com mu ni cate with debtors in a clear and pro fes sional man ner on the tele phone to assist them in find ing solu tions to resolve delin quent accounts.

You are great at :

  • Developing and maintaining customer account relationships. - Performing timely collection of accounts while maintaining excellent customer relationships.
  • Coordinating with sales in the resolution of billing disputes. - Follow-up on open issues with customers, including researching and resolving past due invoices for payment, eliminating unapplied cash and maintaining promised check list.
  • Alerting management to collection issues. - Making adjustments to customer accounts and maintain back-ups. Perform other tasks as needed.
  • Bachelor’s Degree in Accounting or any Business Course (Required)- Have a solid recent work his tory. Collections, Call Center, or Sales back grounds are a plus.
  • Must be willing to work US / Canada Time shifts and to work in Makati.
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