Events Coordinator (Taguig, PH)
Jll
Taguig, Philippines
3d ago
source : Wizbii

Helpdesk

Corporate Solutions (Integrated Facilities Management) - Region / Country

ROLE AND RESPONSIBILITIES

MAJOR RESPONSIBILITIES

Candidate must possess a Bachelor’s / College Degree, Art / Design / Creative Multimedia, Human Resource Management or equivalent.

Must be organized and keen on details

Creativity and interest in Event Styling

Liaise with clients to identify their needs and to ensure customer satisfaction.

Propose ideas to improve provided services and event quality.

Delivery of excellent customer service and a seamless event.

Escalates and proactively handle any arising issues and troubleshoot any emerging problems on the ingress, event proper and egress.

Establish regular meetings with vendors and / or event suppliers.

Ocular inspection to plan layout and coordinate event logistics.

Help in securing events kit / forms for external suppliers / business partners.

Check set-up and possible call outs on the ingress,event proper and egress.

Submit Daily Endorsements and Weekly Calendar of Events and Activities

Conduct pre and post event evaluations and report outcomes

Can work in extended hours when the event requires

Answers service unit calls / sms and chat groups for any event set up / requirement.

Facilities Coordinator

Corporate Solutions (Integrated Facilities Management) Region / Country

ROLE AND RESPONSIBILITIES

OVERALL ROLE

The Facilities Coordinator will assist the Facilities Manager / Assistant Facilities Manager with operational activities in accounting and finance, maintenance and operations, vendor oversight, purchasing of material, equipment & supplies, occupancy services and helpdesk.

The Facilities Coordinator is also required to provide administrative support to the team.

MAJOR RESPONSIBILITIES

  • Client / Stakeholder Management
  • Provide superior customer service to meet on-site client’s expectations
  • Procurement & Vendor Management
  • Assist in the management of all contractors on site to ensure they perform to the required standards (including inspection of vendors’ works)
  • Assist in the procurement of vendors and services as required
  • Finance Management
  • Assist in financial processes to ensure that all financial management requirements are completed in a timely and accurate manner
  • Ensure prompt and accurate management of purchase orders in JDE
  • Health & Safety Management
  • Conduct regular audits to ensure safety procedures on site are in place and working
  • Assist in carrying out safety procedures when needed
  • Site Operations Management
  • Assist in the implementation of Industry Best Practice operations
  • Conduct site inspections and assessments to ensure all building procedures and performance measures are maintained at all times
  • Seek ways to constantly reduce costs and improve operational standards
  • Maintain premises in neat and good working condition at all times
  • Maintain duplicate office keys in good order
  • Assist with receptionist coverage from time to time
  • Provide FM support for meeting room bookings where required
  • Coordinate with pantry staff to ensure that pantry and vending machine items are always in stock
  • Risk Management
  • Assist in the implementation and management of property risk management program
  • Support the implementation and monitoring of disaster recovering and business continuity plans
  • Follow established escalation procedures and incident reporting procedures
  • Adhere to Jones Lang LaSalle’s business conduct by ensuring compliance with the firm’s guidelines, procedures and strategies
  • Achieve Key Performance Indicators and Service Level Agreement targets
  • CANDIDATE SPECIFICATION : KEY SELECTION CRITERIA

    Ideal Experience

  • Prior experience in facilities, property management, hospitality or related field preferred
  • Knowledge of local occupational health and safety requirements, critical facilities and vendor management for specialized services is advantageous
  • Understanding of basic technical aspects of property (Computer Room Air-conditioning, Chiller system, Fire Protection system, Mechanical & Electrical system, BMS system) is advantageous
  • Critical Competencies for Success

  • Firm First Mindset
  • Able to cooperate and work well with others to meet targets
  • Support the team effectively as and when needed
  • Proven ability to commit to flawless execution while complying with firm’s procedures and standards
  • Client Focus & Relationship Management
  • Able to interact with the general client staff & vendors with ease
  • Ability to manage conflict and conflicting priorities
  • Demonstrates ability to work with vendors to deliver efficient services
  • Demonstrates proactive & professional approach to customer service
  • Has a customer-oriented attitude
  • Project Management & Organizational Skills
  • Proven ability to manage multiple and complex operational matters on a daily basis
  • Demonstrates ability to prioritize and manage the completion of projects in an efficient and timely manner
  • Other Personal Characteristics

  • Problem-solving skills capacity to deal with ambiguity and solve complex problems effectively
  • Ability to effectively deal with stressful situations
  • Able to work independently
  • Self-motivated; confident & energetic
  • Flexible able to adapt to rapidly changing situations
  • Goal-oriented able to focus on meeting all performance targets
  • Strong communicator good presentation skills and possesses strong verbal & written communication skills (English & local language); also an active listener
  • Exhibits honesty & trustworthiness
  • Client staff

    Specialized vendor staff

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