OPENTEXT - THE INFORMATION COMPANY
As the Information Company, our mission at OpenText is to create software solutions and deliver services that redefine the future of digital.
Be part of a winning team that leads the way in Enterprise Information Management.
The Opportunity :
You will be part of a global Corporate IT Operations team, working in the APAC / EMEA time shift. This position has the responsibility of reviewing, planning and evaluating systems and custom deployments to the organization’s global production infrastructure.
This level III position within the department has the added responsibility of being a subject matter expert in multiple platforms / systems that are administered.
The position requires detailed technical knowledge of specific systems and network elements and ability to troubleshoot those elements completely.
You Are Great At :
Work with other departments and outside vendors to design and implement any production change required with the smallest impact possible
Manage maintenance schedules for given systems
Provide 24 / 7 tier3’ on-call support of specific production system section as required
Responsible for deploying production servers
Manage support tickets to meet given metrics
Develop and maintain production server documentation
Prepare and deliver workshops to provide training to your peers
What It Takes :
Bachelor’s Degree or equivalent of work experience
3+ years’ experience as a Senior Administrator in a medium to large scale environment
Expert knowledge in administration of Windows Server OS and Windows Infrastructure services incl. DNS, DHCP, File server
Expert knowledge in administration of Microsoft Active Directory Services, ADFS and Azure Active Directory, Patch Management System SCCM
Expert knowledge in administration of Office 365 specifically Exchange Online, Skype for Business Online, Teams and Yammer.
Ability to effectively prioritize workload and tasks to effectively meet established deadlines
Ability to creatively resolve problems and / or design new solutions to known flaws in design, and describe these in a detailed and clear report to management
Knowledge in VMware administration
Knowledge in administration of Microsoft Exchange Server
Knowledge of Mobile Device Management (Workspace ONE)
Knowledge of LINUX / UNIX administration
Knowledge of current versions of Windows Client Operating Systems
Familiar with standard practices and procedures of all components within network element
Strong verbal and written skills in English
At OpenText we understand and value diversity in our employees and are proud to be an Equal Opportunity Employer. We hire the best talent regardless of race, creed, color, national origin, ancestry, disability, marital status, sex, age, veteran status or sexual orientation.