Responsible for providing customer service assistance to English and GERMAN speaking customers. GERMAN speaking CSR provides solutions entertains feedback and maintains rapport to customers.
Job SpecificationsProvide answers to inquiries involving a companys product or services to enhance the level of customer satisfaction.
Communicate with the customers to respond followup and resolve issues.Deal with customer feedback and determine action on the customers request.
Job QualificationsCandidate must possess at least a Vocational Diploma Short Course Certificate BachelorsCollege Degree any fieldExcellent EnglishGERMAN communication skills.
Customer service account experience is an advantage.Must be sharp and aggressive.Computerliterate with at least 35wpm typing skills.
Fresh graduates are always welcome to apply.Willing to work night shifts.Full time positions.