Source to Pay Support Analyst - Filipino Nationals Only - ( 210006JC )
SOURCE to PAY (S2P) Support Analyst
The Source to Pay (S2P) project forms a major part of Save the Children International’s (SCI) High Performing Organisation (HPO) programme.
The project’s goal is to design, develop and implement a global Source to Pay SAP Ariba , Agresso Accounts Payment and systemised Scheme of Delegation solution across 56 country and regional offices in SCI and to other SC Member organisations by end of 2021- and to transform the current manual tendering, contract management, supplier management and purchasing processes into an automated solution.
The role will provide high quality operational and technical system support across several systems by triaging tickets and sharing with appropriate technical or business teams to support Save the Children International’s suppliers and internal business functions.
Minimising the adverse impact of incidents and problems on the business and preventing re-occurrence of Incidents.. Owner of the problem management process, ensuring reduction in recurring issue goals are achieved, the role holder will be the first point of contact for all technical queries relating to the systems interfacing with ProSave : Agresso (Financial Management System), TIM (Warehousing system), Oracle HR, HART (Humanitarian response reporting platform), Data Ware House and AMS and will be responsible for the initial diagnostic and triage for escalation to L2 and L3 or to the appropriate business teams.
EXPERIENCE AND SKILLS :
Applicants are expected to send their updated resume with cover letter not later than 30 Sept 2021.