Systems Engineer
Fujitsu
NCR, City of Manila, 1st district, Philippines
5d ago

Job Description

Systems Engineer Job Description

  • Use appropriate standards to ensure quality service to internal and external clients, management and prioritization of tasks to meet SLA and OLA requirements
  • Ensure system procedures are current, maintained and adhered to with system operations effectively managing processing activities
  • Adhere to appropriate ITIL processes, manage incidents, and to co-ordinate and resource change management requests.
  • Maintaining the global enterprise SCOM platform
  • Collaborating with Windows ,Linux ,Application ,Data base team
  • Monitoring Agents at the Enterprise level
  • Configuration and Troubleshooting of Monitoring tools.
  • Configuration and troubleshooting of SCOM infrastructure.
  • Implementation and troubleshooting custom management packs
  • Creation and publishing of standard and custom reports for SCOM
  • Configuration and troubleshooting of various types of alerts
  • Tuning SCOM infrastructure
  • Tuning Management packs
  • Trouble shooting the SCOM agent related issues.
  • Creating new rules and monitors
  • Creating overrides, configuring and managing notifications
  • Knowledge Integration of SCOM with ticketing tool
  • Configuration auditing and pulling the reports as per client requirement
  • Troubleshooting of Operations Manager infrastructure issues
  • Troubleshooting of miss configured or malfunctioning monitoring
  • Deployment of Management Packs
  • Agent provisioning / de-provisioning
  • Create Custom Management Pack
  • Automation solutions PowerShell
  • Review and update SCOM console security, apply patches, create SCOM console roles and reviews.
  • Deliver SCOM views via Remote Desktop Web Access, create custom reports on results of SCOM monitoring, using SQL Server Reporting Services (SSRS) technologies, and provide problem resolution for SCOM components and related custom scripts.
  • Manage customer satisfaction through effectively communicating and managing customer expectations.
  • Experience with the installation and implementation of Microsoft System Center Operations Manager 2012.
  • Well versed with SCOM HLD LLD design concepts.
  • Qualifications

  • 3 Years experience supporting SCOM and Zabbix.
  • Experience in working in a multi domain instance.
  • College graduate in associated discipline
  • Technical management experience
  • Possess superior analytical skills
  • Must be able to work with minimal supervision, meet deadlines and be accountable
  • Ensure Quality and Technical Assurance across the supported platform
  • Ability to make decisions and carry out result to customer satisfaction
  • Confident to liaise with Senior stakeholders.
  • Outstanding stakeholder management.
  • Similar Jobs

  • Position : SYSTEMS ENGINEER (Citrix / VWA) Job Purpose To participate in a team of customer focused engineers maintaining support, service and sales excellence so that customer satisfaction is continually improved.
  • To ensure that product and system performance is in accordance with specified standards. To continue to enhance skills in the use of systems and diagnostic tools used in support and maintenance.

  • Application Systems Engineer
  • Create design, program, test specifications.
  • Execute tests based on specifications.
  • Fix bugs, Apply changes based on approved Change Requests.
  • Create and Submit status reports. *if Emergency Taskforce doing support for emergency / critical projects, PMO / QMO, Internal projects" SKILLS & EXPERIENCE "* Application development (Design, Programming, Testing)
  • Technical background (Java, Spring, C#, .Net, iOS, Android, etc.) is desired
  • Minimum of 1-3 years relevant experience"
  • Application Systems Engineer
  • Create design, program, test specifications.
  • Execute tests based on specifications.
  • Fix bugs, Apply changes based on approved Change Requests.
  • Create and Submit status reports. *if Emergency Taskforce doing support for emergency / critical projects, PMO / QMO, Internal projects" SKILLS & EXPERIENCE "* Application development (Design, Programming, Testing)
  • Technical background (Java, Spring, C#, .Net, iOS, Android, etc.) is desired
  • Minimum of 1-3 years relevant experience"
  • Application Systems Engineer
  • Create design, program, test specifications.
  • Execute tests based on specifications.
  • Fix bugs, Apply changes based on approved Change Requests.
  • Create and Submit status reports. *if Emergency Taskforce doing support for emergency / critical projects, PMO / QMO, Internal projects" SKILLS & EXPERIENCE "* Application development (Design, Programming, Testing)
  • Technical background (Java, Spring, C#, .Net, iOS, Android, etc.) is desired
  • Minimum of 1-3 years relevant experience"
  • Report this job
    checkmark

    Thank you for reporting this job!

    Your feedback will help us improve the quality of our services.

    Apply
    My Email
    By clicking on "Continue", I give neuvoo consent to process my data and to send me email alerts, as detailed in neuvoo's Privacy Policy . I may withdraw my consent or unsubscribe at any time.
    Continue
    Application form