Customer Service Representative Nonvoice (Seasonal& Work From Home & up to 15K Bonus*)

Conectys Philippines, Inc.

Butuan, PH

4d ago

source : Bossjob

The job holder has the responsibility to assist and advise the customers in response to inquiries about products and services specific to each project assigned;

to provide assistance and guidance on how to use the products and services, to answer / document / solve customers’ inquiries / notifications / complaints by offering an accurate solution by following predefined workflows on how to handle issues specific to each communication channel;

has the responsibility to update the database with all the details about each customer interaction and the most frequent answers or situations encountered.

At least 1 year of continuous BPO experience

Willing to work onsite

Good to excellent English Communications skills

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