Key Duties & Responsibilities :
Process and operational ownership for ongoing release and deployment management process using GIT, BitBucket, GitHub, Jenkins and other tool chain components.
Work as part of the support and scrum teams.
Work with IT and business process owners to understand the need and determine the optimal way to enable new functionality and data requests.
Work closely with CRM solution architect and operations team members.
Ensure testing and documentation are created or updated in accordance with the company standards.
Effectively communicate and maintain productive relationships with business users, peers, and fellow development / product team members, including infrastructure architects and engineers, business analysts, information security practitioners, project managers, and senior management.
Promote a continuous improvement culture and environment that encourages cooperation, open communication, teamwork and knowledge sharing.
Skills Required :
Demonstrated ability to meet deadlines, handle and prioritize simultaneous requests, and manage laterally and upwards
Creative and analytical thinker with strong problem-solving skills
Must demonstrate exceptional verbal and written communication skills
Must demonstrate ability to communicate effectively at all levels of the organization
Ability to critically evaluate information gathered from multiple sources, reconcile conflicts, decompose high-level information into details, abstract up from low-level information to a general understanding, and distinguish user requests from the underlying true needs
Ability to assess the impact of new requirements on Salesforce.com and all upstream and downstream applications, systems and processes
Experience Required :
Two+ years of experience as Salesforce.com Administrator and Five+ years of experience as a Salesforce.com Developer
Salesforce.com Administrator and Saleforce.com Platform Developer I (PDI) required, Platform Developer II (PDII) certified preferred.
Full software life cycle management on the Salesforce.com platform administer, configure, develop, deploy / test, deploy / verify
Experience deployments using GitHub, Salesforce Data Loader, VS Code and Salesforce DX or equivalent tools
Previous experience working in a SCRUM or agile environment preferred
Proven ability to design and implement new processes and facilitate user adoption.
Strong understanding of the platform, with the ability to build custom apps and objects, formula fields, workflows, custom views, and other content of intermediate complexity
Strong understanding of Salesforce.com best practices and functionality
Strong data management abilities
A demonstrated ability to understand and articulate complex requirements
Work location : BGC, Taguig
Work from home setup until further notice.