Position Description : Business Support
Manage resource management tasks establishing resources, forward loads reporting, pending assignment approvals, SCR request accommodation
Generate sales reports on pipeline updates and client meeting activities
Provide analysis on the client interaction, activities, and pipeline progress correlation
Coordinate and collect information for Executive Step Review meetings
Generate training and CSAP reports
Enable close interaction with the clients and the Business Support team to manage correlation of tasks and / or services
Proactively identify and investigate issues and escalate to the service director with context
Perform ad-hoc tasks as required by the client
Background / Essential Skills
BA or BS in business field preferably in Finance or Accountancy
Excellent English communication skills
Proficiency in MS Office, preferably in MS Excel
Strong analytical skills and attention to detail
Proficiency to follow and write process documentation
Ability to assume ownership of requests / issues / concerns and deliver effective resolutions to clients
Resourceful, flexible, and must be open to suggestions
Willingness to work on a 7 : 00 AM to 4 : 00 PM shift
What you can expect from us : Build your career with us.
Build your career with us.
It is an extraordinary time to be in business. As digital transformation continues to accelerate, CGI is at the center of this change supporting our clients’ digital journeys and offering our professionals exciting career opportunities.
At CGI, our success comes from the talent and commitment of our professionals. As one team, we share the challenges and rewards that come from growing our company, which reinforces our culture of ownership.
All of our professionals benefit from the value we collectively create.
Be part of building one of the largest independent technology and business services firms in the world.
Learn more about CGI at www.cgi.com.
No unsolicited agency referrals please.
CGI is an equal opportunity employer.
Skills : Analytical Thinking
Business Activity Monitoring
Communication (Oral / Written)