Analytics Unit Manager
Citigroup Inc
Manila, National Capital, PHL
36d ago

Unit Manager - Analytics

  • Manage a team of Analysts who are responsible in providing Operations NPS reports, analysis, deep dive and recommendations to drive performance
  • Able to articulate clearly defined goals which reflect business directions and priorities
  • Able to determine specific courses of action to be taken and schedule activities to get desired results
  • Able to assign work responsibility and corresponding authority to subordinates especially those involving routine operating work
  • Able to establish effective working relationship with and among staff and foster group cohesiveness and teamwork
  • Able to demonstrate appropriate human relations skills to maintain with superiors, harmonious relationships subordinates, peers from both the staff and line groups
  • Identify alternative solutions to stated problems as well as anticipate other potential problems
  • Integrate diverse information and evaluate facts to arrive at logical conclusions after weighing their consequences
  • Able to measure performance and assess progress against agreed targets and standards using specific measurement tools
  • Ability to recognize good performance and give timely feedback and appropriate rewards
  • Qualifications

  • Minimum of 2 years of continuous service in current role
  • Employees who transfer to another program / unit in the same role are required 2 years of continuous service in the role and at least 1 year of service in the new program / unit to be eligible
  • Employees with less than 2 years' continuous service in their current role will need their supervisor's approval prior to applying for the internal job posting
  • Has not been subjected to any disciplinary action where sanction is final warning in the last 12 months
  • Minimum performance rating of 3-Consistently strong from previous year end review
  • Applicants who applied for this position in the last 12 months need not reapply
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