Mass Hiring CSR Agents for Airline Travel Account I SITE
Take customers’ orders on the telephone and in person
Ensure that all orders are placed in the order database and delivered to the customer in a timely fashion
Assist in managing discrepancies and complaints
Manage logs and reports for goods sold
2k Non Taxable Allowance
13th Month Pay
Bonuses for Sales Account and Attendance Bonuses
Paid leaves 1SL / 1VL per month can accumulate if unused
Maternity / Paternity Leave
Opportunities for Promotion
HMO through Maxicare
For experienced hires, 4 dependents can be enrolled in our HMO after 1 month
Freshers and Laterals, 4 dependents can be enrolled in our HMO after 6 months
10%-15% DISCOUNT on Partner Gyms
We are Open to employees who’d like to study while working (no financial assistance)
Enjoy our Kick Off Parties
Sponsored Team building
WE’RE URGENTLY HIRING FOR THE FOLLOWING POSITION :
Customer Service Representative
Technical Support Representative
AND ACCOUNT : We have various accounts both Local and International
Travel / Airline Account
Billing and Collection Account
Review and select standard responses for answers or solutions
Refer customers to supervisors or more experienced employees
Handle changes in policies or renewals.
Maintaining a positive, empathetic and professional attitude toward customers at all times.
Responding promptly to customer inquiries.
JOB RESPONSIBILITIES :
Opens customer accounts by recording account information.
Maintains customer records by updating account information.
Resolves product or service problems by clarifying the customer’s complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or
adjustment; following up to ensure resolution.
Open and maintain customer accounts by recording account information
Resolve product or service problems by clarifying the customer’s complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or
adjustment; following up to ensure resolution
At least 18 years old
With good to excellent English communications skills
High School Graduate with BPO EXPERIENCE
Undergraduates with or without BPO EXPERIENCE
College Graduates / Fresh Graduates with or without BPO EXPERIENCE
Vocational Course Graduates with or without BPO EXPERIENCE
SITES : ORTIGAS, MANDALUYONG, SAN JUAN, PASIG, RIZAL, QUEZON CITY, PASAY, TAGUIG, ALABANG, MAKATI, MANILA, UP AYALA, CUBAO and EASTWOOD.
Aspire Global Solutions is a growing Business Process Outsourcing Company in the heart of Ortigas Center which success is driven by its people and their commitment to get results by operating responsibly, executing with excellence, applying innovative technologies and capturing new opportunities for profitable growth.
We are involved in virtually every facet of the BPO industry.
TO APPLY : You can email your resume or just text us :
1. Email your resume with your updated contact number to anastasia.lockhart aspireglobal.com.ph with Aspiring Candidate as the SUBJECT
2. Text us at 0905-073-1283 and follow this format : Full Name / Address / Educational Attainment (eg. Anne Santiago / San Juan / College Grad)
We don’t accept walk-in applicants here.
Once application is submitted, one of our recruitment specialists will get in touch with you to give you further details and schedule you for an interview.
We hope to have you as part of our team soon.