Team Leader
Acquire Asia Pacific Incorporation
Metro Manila / NCR
3d ago
source : Monster

We’re an award-winning global outsourcer providing contact center and back office services on behalf of our global clients.

As Team Leader, your role is vital in keeping our customers happy and contributing to our organization’s growth and success.

As Team Leader, you are responsible in ensuring that all employment and personal information of employees are kept and handled in accordance with existing company policies on Information Security and Data Privacy.

As an Acquire BPO employee, you are responsible for complying and enforcing policies and procedure designed to achieve information security.

You are also responsible for protecting credit card, personal and / or sensitive personal information that you may handle or process during your employment in Acquire BPO.


You’re the genie that fulfils our customer’s needs. As The Team Leader you are responsible for generating pipeline in the form of sales opportunities created in Salesforce.

com as well as the oversight of a small team of agents to ensure they are meeting their required objectives.

Opportunities will be generated from inbound and outbound execution. Team Leaders are charged with full-cycle coverage of transaction sales, while the primary focus is pipeline and leads-to-sales conversion.

Your day could see you :

  • Team Leader (TL) is responsible for qualification of inbound inquiries.Â
  • Qualification will include gathering requirements, setting up initial calls and face-to-face meetings.Â
  • It is expected that a healthy volume of opportunities created advance through the early sales stages with acceptable conversion rates.Â
  • It is also expected that a healthy volume of opportunities created result in bookings.Â
  • They will be expected to make several calls per day sourced from both marketing leads as well as self-identified prospects.Â

  • Contact miningÂ
  • Ability to articulate the Empirix value propositionÂ
  • Cold callingÂ
  • Objection handlingÂ
  • / CRMÂ
  • Time managementÂ
  • Excellent English verbal and written communication skillsÂ
  • ResilienceÂ
  • Problem solvingÂ

  • High customer satisfaction.Â
  • Excellent feedback from customers.Â
  • Achievement of KPIs.Â

    We’re proud of our diverse global team, all working in a collaborative environment and happy to share these common values :

  • Ambition : Voice and measure your goals.Â
  • Collaboration : Brilliant jerks can be brilliant elsewhere.Â
  • Impact : Do, get it done, create impact.Â
  • Judgement : Make wise judgement calls, putting the team and business at heart.Â
  • Leadership : Continuous improvement starts with independent action.Â
  • Leverage : Do more with less, master the art of leverage.Â
  • Passion : Be positive, bring passion and energy.Â
  • Transparency : A transparent team can help each with other.Â
  • Apply at our Ortigas recruitment center :

    Mezzanine floor, Robinsons Cyberscape Beta, Topaz and Ruby Roads, Ortigas Center Pasig City

    We are open from Monday to Friday, 8am-4pm.

    For faster processing, text : TLBETA (space) FULL NAME (space) YES or NO (for BPO / IT HELPDESK experience) send to 09065605043

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