The Role : As a Specialist in Client Analytics you will be responsible for creating, maintaining and reporting analytical, informative and actionable reports to the commercial organization that drive productivity.
The Team : We are a truly global team with presence in United States, Pakistan, Philippines and India. You, along with your counterparts will be conceiving, building and maintaining insightful reports and work on projects that impact the whole commercial organization.
The Impact : The Client Analytics team provides actionable insight from commercial data in order for stakeholders to make informed decisions.
Our stakeholders include the sales and relationship management, commercial operations, marketing and senior leadership.
What’s in it for you : Our Company prides itself on being an equal opportunity employer and results faced meritocracy. We set high standards and value accountability for all.
At the same time, we seek to identify and reward extraordinary performance with growth opportunities. Based on planned growth &
initiatives, you have an opportunity to emerge to more specialized roles and act as a resource for the team.
Keep existing Sales & Client Services reporting up to date on an annual, monthly, weekly, and daily basis with emphasis on both efficiency and accuracy
Conceive, plan and lead projects in line with department’s future strategy
Manage complex commission payment process
Manage, organize, clean up (LEAN) and improve all existing reports significant to the commercial organization
Perform reporting Analytics. Provide reporting insight and produce required reports or data pulls for projects targeted to enhance the Commercial organization
Own, produce and lead ad hoc reporting that comes into the Commercial organization
Perform and understand data pulls and analysis from various sources. (Salesforce.com, SQL, etc.)
Answer reporting, data and workflow questions from stakeholders. Communicate the significance of reports with an understanding of what drives success at S&P Global
Work with finance, subscriptions, OE&U, and product operations to sync reporting efforts across departments
Proactively identify gaps and errors in reporting and work towards improving those areas
Working Shift : This is a permanent night shift job.
Basic Qualifications :
In order to succeed, the individual should have :
Intermediate to advanced Excel knowledge (complex formulas, pivot tables, charting, power tools)
Familiarity with Salesforce is required
Basic database knowledge and familiarity with R / Python is a plus
Knowledge of basic statistical concepts
Intermediate to advanced research and analytical skills
Excellent verbal and written communication skills
Ability to work with multiple stakeholders, on and off-site
Ability to work both independently and lead projects as well as a team-member
Positive work attitude
Ability to work under pressure
Critical thinking skills
Willingness to work in the night shift
Perks and Benefits
Special Leave Benefits for Women
Single Parent Leave
Medical / Health Insurance
Paid Sick Leave
Paid Bereavement / Family Leave
Paid Vacation Leave
Maternity & Paternity Leave
Microsoft / MS Excel