Prepare and deliver client program plan to ensure accurate expectations are set and advise clients of any critical project Milestones
Provide and arrange support across regions for global programs
Apply & assure end-to-end client Project Methodology and ensure high quality results
Lead the project team (as the overall primary point of contact) throughout a Client Program lifecycle and ensure that all key Milestones are met
Ensure that project delivery activities are coordinated between the Client, Sales account team, and internal groups (e.g.
Service Delivery, Billing, and Service Management)
Ensure that a clean hand-over to the Client & Service Management team at the close of each project is facilitated
Ensure that first invoices for each project are being checked and that the billing start-date in accordance with the client’s policy
Capture client business priorities, critical information & agree project plan
Ensure that service activations are scheduled & facilitated with the client
Coordinate, host and attend virtual team meetings with clients, account teams, and internal groups
Proactively provide the Client, Sales Rep(s) & Service Manager with frequent project progress reports, highlighting Risks, Actions, Issues & / or Dependencies (written & verbal as appropriate)
Provide project dashboard reports to key internal & client stakeholders
Graduate of Bachelor's degree
Must have an experience in Project Management
Engineering or Computer Science / Technical degree required
Strong communication skills in Korean and English languages both oral and written
Excellent judgement and negotiation abilities to deal with project and customer change requests
Equal Employment Opportunity Statement
All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.
Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process.
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