Specialist, Client Success Management
Concentrix
Makati City
4d ago
  • Monitors and communicates status (quality, timing, budget) of survey research programs to clients and internal stakeholders
  • Develops survey instruments, leveraging established materials and custom enhancements
  • Performs quality control functions, ensuring work products with minimal / no errors
  • Collaborates effectively in cross-functional project team
  • Follows established research processes in semi-structured work assignments
  • Assigned to manage moderately complex research programs with supervision
  • Provides support to more senior team members on complex programs
  • Contributes to best practice development
  • Effectively manages projects through all phases, including initial launch
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