Mandarin Speaking | Bilingual Support Officer | Day Shift
Pasig, PH
2d ago

Purpose of Position

To provide support to the Multilingual Team in achieving business targets through the translation of relevant documents and undertaking general administration functions within the team.

Key Roles and Responsibilities

  • Ensures a consistent and excellent customer service
  • Assists the team to develop, manage and service the customers
  • Translate all relevant documents from Chinese (Simplified) to English
  • Conduct Employment Check via Phone or Email using the required language
  • Follow up on a monthly payment for the non-res client (China, Hong Kong, Macau, Taiwan)
  • Discuss the approved loan to the client via Phone or Email using the required language
  • Minimum Qualifications


  • Bachelor's / College Degree in Finance or any Business-related course is most desirable
  • Proficient in Microsoft Office
  • Experience

  • Preferably 1-4 Yrs Experienced Employees specializing in Banking / Financial Services or equivalent
  • Experience in the finance industry or Business Process Outsourcing (BPO) is an advantage
  • Skills

    Management skills, Communication skills, etc.)

  • Fluent in both spoken and written English
  • Required language : Mandarin or Bahasa
  • Perks and Benefits

  • Mobile Phone Discount
  • Special Leave Benefits for Women
  • Single Parent Leave
  • Gym Membership
  • Paid Sick Leave
  • Employee Discounts
  • Performance Bonus
  • Paid Bereavement / Family Leave
  • Free Lunch or Snacks
  • Paid Holidays
  • Paid Vacation Leave
  • Transportation Allowances
  • Maternity & Paternity Leave
  • Medical, Prescription, Dental, or Vision Plans
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