Why American Express?
There’s a difference between having a job and making a difference.
American Express has been making a difference in people’s lives for over 160 years, backing them in moments big and small, granting access, tools, and resources to take on their biggest challenges and reap the greatest rewards.
We’ve also made a difference in the lives of our people, providing a culture of learning and collaboration, and helping them with what they need to succeed and thrive.
We have their backs as they grow their skills, conquer new challenges, or even take time to spend with their family or community.
And when they’re ready to take on a new career path, we’re right there with them, giving them the guidance and momentum into the best future they envision.
Because we believe that the best way to back our customers is to back our people.
The powerful backing of American Express.
Don’t make a difference without it.
Don’t live life without it.
American Express’s mission is to be world’s most respected service brand. Global Credit Administration protects American Express' assets by minimizing credit and fraud losses at best-in-class levels.
We utilize outstanding techniques, ensuring compliance with all regulatory requirements, and provide superior service to improve customer and shareholder value.
We will accomplish this by having the most talented teams who are supported by best-in-class capabilities and processes.
Position Summary As a Collections Associate you will be responsible for building relationships with our customers, whose account payments are overdue, assisting them with their situation and solving their problems to reach a positive conclusion for both American Express and our valued clients.
This role will involve making outbound or inbound calls to our valued customers. The objective of the call is to gain the customers commitment to making payments on their overdue account and enabling them to spend on the card. Key Deliverables
Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.
To know more about our recruitment process, you may watch this short video
ReqID : 20007840
Schedule (Full-Time / Part-Time) : Full-time
Date Posted : Nov 3, 2020, 2 : 57 : 19 AM