Desktop/Network Computer Support Technician
Systems Generators Philippines
Makati City, Philippines
15d ago

Knowledge, Skills, and / or Abilities Required :

  • To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and / or ability required.
  • Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • 2+ years’ experience in network, hardware and software support
  • One or more Professional IT Certifications required, such as : A+ certification, Microsoft MCP, MCSA, or MCSE, Cisco CCNA, or VMware VCP
  • Interpersonal skills : such as telephony skills, communication skills, active listening and customer-care
  • Diagnosis skills of technical issues
  • Ability to multi-task and adapt to changes quickly
  • Technical awareness : ability to match resources to technical issues appropriately
  • Service awareness of all organization’s key IT services for which support is being provided
  • Understanding of support tools, techniques, and how technology is used to provide IT services
  • Typing skills to ensure quick and accurate entry of service request details
  • Self-motivated with the ability to work in a fast moving environment Connected Technology is growth-oriented and we take pride in our culture which is built on collaboration, integrity and a passion for technology.
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