Job Description
We’re looking for a motivated self-starter who has a consultative sales approach, provides excellent customer experience and offers polished presentation skills.
You'll be single-handedly running an inbound pipeline of sales opportunities and expansion on existing customer accounts across a large emerging customer base.
You will bring a consistent track record in sales achievement, Software / SaaS a plus.
What you get to do every day :
Exceed activity, pipeline, and revenue goals on a monthly basis
Become a guide on Zendesk’s products and conduct discovery calls, presentations, and demos with prospects and customers
Respond to a large number of inbound leads and existing customers
Continue to build a pipeline of new business, ups-ell, and cross-sell opportunities
Support marketing activities including localization, customer information, events and campaigns
Develop and manage relationships with accounts in your book of business
Be the voice of the customer; understand their needs and make them champions
Track all opportunity and customer details including use case, purchase time frames, next steps, and forecasting in Salesforce
What you bring to the role :
Fluency in English
Bachelor’s degree or equivalent work experience
Excellent verbal and written communications skills
Preferred experience in software / SaaS sales
You enjoy closely partnering with others in the team
An innovative attitude, you take initiative and track progress to share with your manager
Outstanding organizational skills, with the ability to multitask a high volume of opportunities at all times
Ability to thrive in a fast-paced environment; you move quickly, think strategically and are superb at tactical execution
Zendesk builds software for better customer relationships. It empowers organizations to improve customer engagement and better understand their customers.
Zendesk products are easy to use and implement. They give organizations the flexibility to move quickly, focus on innovation, and scale with their growth.
More than 150,000 paid customer accounts in over 150 countries and territories use Zendesk products. Based in San Francisco, Zendesk has operations in the United States, Europe, Asia, Australia, and South America.