Credit Controller (German Speaking)
Ortigas Ave, Pasig, Metro Manila, Philippines
3d ago

Job Description

  • Maximise the value of cash collection on a timely basis in accordance with invoice due dates
  • Account reconciliation, mainly medium to large accounts with unclear payments
  • Regular reporting on various metrics including cash received, account adjustments, Customer Claims
  • Manage the Customer Claims Process with regular calls with Collections, Local Country and Operations Teams
  • Identify and resolve delinquent / overdue amounts country ledgers
  • Manage relationship with 3rd party collection agencies
  • Minimise risk of bad debt by taking appropriate action against slow payers and delinquent accounts
  • Identify and report any issue that may affect timely cash collection.
  • This is a fixes contract position.


  • Minimum of 2 years’ credit control and collections experience
  • Experience of best practice collection activities
  • Collection systems and process
  • Languages - English & German essential
  • Excellent verbal & written communication skills; good interpersonal skills at all levels
  • Rigorous attention to detail and the basics of credit collections and risk control
  • Deadline driven.
  • A strong systems person with the ability to address the credit and collections needs.
  • Computer literate with knowledge of Windows and Microsoft based programs including Office, Outlook and in particular Excel.
  • Some knowledge of mainframe / CRM / Finance systems such as SAP / JDE / Netsuite ideal.

    Commercially aware of the importance of customer retention while maximising cash collection.

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