Visualization Operations Admin ICIT () Moen
AIG
Makati City
5d ago

Functional Area :

IT - Information TechnologyEstimated Travel Percentage (%) : Up to 25%Relocation Provided : NoAIG Shared Services Corporation

Your future team

Our technology teams collaborate with their worldwide colleagues and partners every day to take on the challenges of providing IT support to one of the world’s leading financial services firm.

We’re people who believe that with the right values and hard work, anything is possible. We know that if we’re at our best, that enables our customers to be their best and realize their dreams and hoped for successes.

The Information Technology group provides enterprise-wide IT solutions for all of AIG’s specialized disciplines. Technology provides strategic and procedural support in all of AIG’s specialized disciplines, such as policy issuance, premium collection, claims handling, and administration.

It enables AIG to deliver business strategies through efficient world-class IT and operations services, while ensuring the necessary IT risk management and security measures are in place.

Your contribution at AIG

As an influencer at AIG, people come to you as a go-to source for help and support because of your deep knowledge and expertise.

As a more experienced team member, you are capable of driving continual improvement and impacting the way that things get done.

Because of your influence, whether direct or indirect, we are able to deliver powerful outcomes for our clients.

  • Must be able to design, implement, and upgrade the appropriate infrastructure to support the enterprise used platform.
  • Configures and supports the QV / Tableau Web & Application server environments for non-prod through to Production via SLDC.
  • Experience in implementing the SSO authentication / authorization model and provisioning for Users, Groups, Sites, and Capabilities.
  • Configuring Windows IIS web services.
  • Experience implementing security for Public folders, Configuration, Security, Status, etc.
  • Experience working with product vendors to provide application support and resolving
  • multiple incident and change tickets simultaneously.
  • Working knowledge of the various monitoring features and metrics
  • Ability to work on simultaneous projects and capable of rapidly responding to production related issues, daily tasks and responsibilities.
  • Available for routine production support duties during off-hours and weekends.
  • This position includes performing the product upgrades and patching as well as the deployment of application code and the required security within QV / Report Manager / Tableau features and functions.
  • Working knowledge of how to perform the integration of the software components into a working environment being considerate of the desktop / server components as well as surrounding systems that utilize these visualization tools.
  • The individual should be capable to work alone as well as with others to perform performance analysis, environment diagnostics and product / code diagnostics.
  • Interfaces with both the application teams and vendor to gather and present the required details pertaining to requirements, problems and diagnostics for root cause analysis to peers, partners, coworkers, vendors, and management.
  • Identify pros and cons to solutions.
  • Identify risk impact and provide proactive plans to ensure platform and host performance.
  • The person must have excellent technical skills as well as excellent verbal and written communication skills.
  • The person must be process oriented, organized and capable of proper time management within a team of on and offshore resources to support 24x7 globally hosted platforms.
  • Major Knowledge Requirement

  • Zlinux
  • Windows 2008, 2012
  • BI Tools / Packages

  • Cognos 10.1.1., 10.2.1 / 2, Cognos Analytics
  • Qlikview 11.20 SR13, QlikView 12
  • Tableau Version 10 and above
  • CIA Report Manager
  • Minor Knowledge Requirement

  • VMware / Storage
  • DevOps Tools
  • JFrog Artifactory
  • Chargeback experience
  • Scripting capabilities
  • SDK abilities
  • Qlikview Dashboard Development
  • Requirement

  • 24x7 Support for Sev 0 / 1 and On Call for nights and weekends
  • 24x5 Support around the clock to support EST based business hrs m-f
  • Weekend support as scheduled with comp offsets without mitigating BAU SLAs
  • Minimal,
  • Requirement- Administrator with a solid background in QV / Report Manager / Tableau Platform Design and Administration on Windows Server OS.

    5 years of Enterprise Environment experience.

    1) Mid-Level Qlikview, Report Manager and Tableau, Engineer and Operations Support

    Requirement- Administrator with a solid background in QV / Report Manager / Tableau Platform Design and Administration on Windows Server OS.

    2-5 years of Enterprise Environment experience.

    Operational responsibilities :

    It has been and will continue to be the policy of American International Group, Inc., its subsidiaries and affiliates to be an Equal Opportunity Employer.

    We provide equal opportunity to all qualified individuals regardless of race, color, religion, age, gender, gender expression, national origin, veteran status, disability or any other legally protected categories.

    At AIG, we believe that diversity and inclusion are critical to our future and our mission creating a foundation for a creative workplace that leads to innovation, growth, and profitability.

    Through a wide variety of programs and initiatives, we invest in each employee, seeking to ensure that our people are not only respected as individuals, but also truly valued for their unique perspectives.

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