Senior Operations Analyst - Commercial Banking
Wells Fargo
Manila, National Capital Region, Philippines
2d ago

About Wells Fargo

Wells Fargo & Company (NYSE : WFC) is a leading global financial services company with $2.0 trillion in assets and offices in over 37 countries.

Founded in 1852 and headquartered in San Francisco, Wells Fargo provides asset management, capital raising and advisory, financing, foreign exchange, payments, risk management, and trade finance services to support customers who conduct business in the global economy.

At Wells Fargo, we want to satisfy our customers' financial needs and help them succeed financially. We also value the viewpoints of our team members and encourage them to be their best.

Join our diverse and inclusive team where you will feel valued and inspired to contribute your unique skills and experience.

We are looking for talented people who will put our customers at the center of everything we do. Help us build a better Wells Fargo.

It all begins with outstanding talent. It all begins with you. Learn more at our International Careers website .

Market Job Description

About Wells Fargo India


Wells Fargo India & Philippines (WFI&P) enables global talent capabilities for Wells Fargo & Company, by supporting over half of Wells Fargo's business lines and staff functions across Technology, Business Services, Risk Services and Knowledge Services.

WFI&P operates in Hyderabad, Bengaluru and Chennai in India and in Manila, Philippines. Learn more about WFI&P at our

International Careers website

Department Overview

Wholesale Operations within WFIP supports the Commercial Banking (CB) and Corporate & Investment Banking (CIB) businesses across number of key operational activities covering the entire client life cycle.

The function sits under the CB / CIB business vertical with in WFIP and undertakes variety of operation Lending operations, Trade Finance operations, Treasury Management and Payment solutions, International payments and Financial Crime Ops.

The operations covers all stages of client lifecycle including onboarding and ongoing maintenance and involves deal closing, financial statement spread, cash management, account onboarding & management, customer service, collateral management, documents preparation & management and collections.

These operations support all of Commercial Banking business i.e. Business Banking Group, Middle Market, Commercial Capital, Trade Finance, Treasury Management and Payments Solutions.

About the Role

  • Internally known as Operations Analyst 4, this role responsible for Reconciling the customers' remittances received in various forms such as ACH, Check, Wires, Epay and Credit Card;
  • make the necessary cash corrections or adjustments to the client's account such as application of credit memos, refunding customer payments, reapplications and No Sufficient Funds processing;
  • Manual on-line data-entry

    of invoices to update accounts receivable file as needed; Perform daily cash reconciliation.

    Operations Analyst 4 will perform moderate to highly complex transactions, perform quality checks and escalate any issues or potential risk to Operations Manager, will act as a team lead, Subject Matter Expert and domain process trainer, share training feedback to manager, perform projects and ad hoc tasks as assigned by the manager.

    Cash Application

    Responsible for processing, monitoring and examining new invoicing received from clients to be posted in detail to the clients' customer account receivables

  • Correct, verify and post bank lockbox transmissions for client availability; Application of check and customer payments to the on-line accounts receivable file;
  • Resolve and apply 'on-account' payments;
  • Manual on-line data-entry of invoices to update accounts receivable file as needed;
  • Clerical tasks as needed;
  • Assist in month-end closing procedures as needed;
  • Serve as back-up for other department members;
  • Serve as a subject matter expert with regards to all aspects of cash application on the system of record

    Responsible for processing, monitoring and examining new invoicing received from clients to be posted in detail to the clients' customer account receivables

    Manage invoice processing email address to pull down pdf's for printing and data entry

    Cash / Bank Reconciliation

  • Reconcile the customers remittance and make the necessary adjustments to the clients account;
  • Perform daily bank balancing of bank deposits to the system of records

    Market Skills and Certifications

    Market Skills and

    Required Qualifications

    Bachelor's degree in Finance and Accounting

    More than 5 years relevant working experience in the field of Accounting / Finance preferably in General Accounting, Accounts Receivable accounting, Loan accounting, Bookkeeping.

    1 to 2 years experience in banking industry Wholesale, Commercial Banking or Corporate Investment Banking or Shared Service organization

    Business and accounting Skills (concept of Debit and Credit)

    Excellent English comprehension, written and verbal communication skills, and interpersonal skills

    Good problem solving and analytical skills & ability to accurately process high volumes of work within established deadlines

    Strong Organizations skills - detail oriented

    Sound risk management mindset and good understanding of compliance

    Proficient in MS Office especially MS Excel

    Able to perform work and report on PH public holidays if falling on Mondays to Fridays including Christmas and New Year's eve

    Amenable to work on US shift : 9PM to 6AM

    Desired Qualifications

    Knowledge GAAP Accounting

    Quick learner

    Highly motivated individual who is able to work well independently and in a team environment

    Ability to recognize and escalate issues to management for any process breaches

    Ability to multitask to accomplish tasks and meet deadlines effectively

    Ability to work quickly & accurately while maintaining acceptable standards of workmanship

    Flexibility to stretch to accomplish projects timely

    MBA, CPA, CMA, CFA is an advantage

    We Value Diversity

    At Wells Fargo, we believe in diversity and inclusion in the workplace; accordingly, we welcome applications for employment from all qualified candidates, regardless of race, color, gender, national or ethnic origin, age, disability, religion, sexual orientation, gender identity or any other status protected by applicable law.

    We comply with all applicable laws in every jurisdiction in which we operate.

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