Senior Business Analyst
The Citco Group Limited
Makati City, Manila
5h ago


Senior Business Analyst

About Citco

Citco is a global leader in fund services, corporate governance and related asset services with staff across 80 offices worldwide.

With more than $1 trillion in assets under administration, we deliver end-to-end solutions and exceptional service to meet our clients’ needs.

About the Team & Business Line :

Proprietary software solutions and innovation are at the core of what differentiates Citco in the alternative investment space.

Through our network of global development centres, Citco invests heavily in technology development, security, and infrastructure to ensure our clients continue to receive award-winning products that underpin our commitment to service excellence.

As a core member of our Product Development team you will work with dedicated professionals to ensure our clients maintain access to their critical information assets while keeping Citco ahead of industry trends.

Your Role :

As core member of Support Systems Engineering (SSE) team, the Business Analyst will help deliver applications that support the automation strategies for Citco Fund Services.

The SSE group has a mandate to drive automation and best-practice operating strategies in the Technology Operations Division

This role partners with business stakeholders, product owners, development and QA leads, applications support and infrastructure teams to ensure projects are understood, scoped and designed in an efficient, user-focused effective manner.

You will work on multiple project of varied sizes across both new and legacy technology stacks

  • Develop and analyse business requirements for delivery in the global Support Systems Engineering development team, using industry-standard tools and techniques
  • Delivery roadmaps, UX design and effective Product Management activities
  • Work with the business teams to produce comprehensive requirements and detailed specifications for existing and new application functionalities, interfaces, and reports.
  • Analyse enhancement requests, defects and other issues, translating them into professional specifications

  • Document outstanding issues into summary format for periodic communication to the Stakeholder Group for prioritization and subsequently to Project Sponsors for approval of priorities.
  • Maintain the database of enhancement requests, issues and bugs, recording status, monitoring progress and acquiring user specifications
  • Manage all requirements artefacts; URDs, Use-Cases, Change requests, and application specifications.
  • Advise testing resources on test-case creation and assist in ensuring requirements traceability
  • Participate in the change management process overseeing the definition, approval, and implementation of scope changes.
  • Assist in the creation of procedural, training, and reference materials for solutions implemented
  • Demonstrate effective teamwork and working relationships with others
  • About You :

    The successful candidate will :

  • Have strong oral and written communication skills, especially with other team members including managers, peers and business stakeholders.
  • Be an energetic and effective team contributor with a passion for software development, new technologies and automation.
  • Demonstrate effective teamwork and working relationships with others

  • Take personal ownership (going beyond assigned tasks to make projects better, identifies and reports issues, demonstrates strong concern for client and initiatives)
  • Demonstrate personal leadership
  • Experience and Technical Skills

  • 5+ years of professional hands-on experience of the full SDLC of enterprise application development
  • Experience capturing and documenting business / system requirements
  • Proficiency with design, prototyping and mock-up tools.
  • Ability to translate business needs into product analysis objectives, business and data requirements.
  • Excellent oral and written communications skills required.
  • Education

  • Bachelors' degree or equivalent experience
  • Demonstrated commitment to continuous improvement and training
  • Desired skills and expertise

  • Strong proficiency with Jira
  • Proficiency with Microsoft Project, Visio, Office.
  • Experience in a financial services company
  • Our Benefits

    Your well being is of paramount importance to us, and central to our success. We provide a range of benefits, training and education support, and flexible working arrangements to help you achieve success in your career while balancing personal needs.

    Ask us about specific benefits in your location.

    We recognize diversity as a source of organizational pride and strength. We have made it a priority to reflect our nation’s evolving diversity in the people we hire, and the culture we create in our organization.

    Citco welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection.

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