Position Description :
What Do We Offer?
Successful Candidates Will Enjoy These Benefits When You Join CGI :
Your future duties and responsibilities :
1.Become a solid source of information in your area of expertise. This would include having significant to expert knowledge in two or more of the Dynamics AX technical skills that may include but are not limited to :
i.General Ledger
ii.Liquidity Management (Bank Management)
iii.Fund Accounting
iv.Accounts Receivable
vi.Fixed Assets
vii.Expense Management
b.Supply Chain Management
i.Inventory control
ii.Sales order processing
iii.Purchase order processing
iv.Warehouse management
v.Production
vi.Material Requirements Planning (MRP)
vii.Lean Manufacturing
viii.Product builder (product configurator)
ix.Quality control
c.Project and Service
i.Project accounting
ii.Professional services automation
iii.Service management
iv.Service subscriptions
d.CRM
i.Sales force automation
ii.Sales management and reporting
iii.Marketing campaigns
iv.Telemarketing
e.Human Capital Management
i.Organization and employee information
ii.Recruitment
iii.Employee development
iv.Training course management
v.Absence management
vi.Compensation modelling
ix.Questionnaire
5.Create documentation and white papers that will be used in case studies and training sessions for the customer and junior members.
6.Produce a detailed functional specification for custom development and systems integrations requirements and assist development teams in shaping the solution to meet the requirement of the customer.
7.Ability to work in a team environment and contribute to his teams’ knowledge and experiences.
8.Produce a detailed functional specification and design for custom development and systems integration requirements and assist development teams in shaping the solution to meet the requirements of the customer.
9.Take the lead in designing a functional solution based on client requirements
10.Create test scripts and perform quality assurance testing as required for a specific solution and custom development work.
11.Able to meet or exceed agreed service level targets with the client in the Service Level Agreement (SLA) in terms of :
a.Incident Management
d.Change Management
12.Participate and lead, when needed, the project meetings with the customer
13.Take the lead in resolving complex functional incidents and problems
14.Manage functional designs and projects to meet project and customer required time lines.
15.Significantly contribute to the development of the Dynamics Capability in your business unit through facilitation of trainings and knowledge sharing initiatives.
16.Coach and Mentor senior and junior members of the team.
17.Communicate with client professionally either through phone or e-mail.
18.Provide on-call and weekend project support if necessary, as well as work in shifting hours
19.To be adapt and work with existing project processes and third party applications.
20.Provide timely reports to supervisor / manager based on agreed frequency.
21.Contribute to obtaining higher client satisfaction scores
Required qualifications to be successful in this role :
Skills :
What you can expect from us :
Build your career with us.
It is an extraordinary time to be in business. As digital transformation continues to accelerate, CGI is at the center of this change supporting our clients’ digital journeys and offering our professionals exciting career opportunities.
At CGI, our success comes from the talent and commitment of our professionals. As one team, we share the challenges and rewards that come from growing our company, which reinforces our culture of ownership.
All of our professionals benefit from the value we collectively create.
Be part of building one of the largest independent technology and business services firms in the world.
Learn more about CGI at cgi.
No unsolicited agency referrals please.
CGI is an equal opportunity employer.