Application Support | Dayshift | Open for Fresh grads
Collabera Technologies Private Limited Inc
Metro Manila / NCR, PH
2d ago
source : Monster

Qualifications :

  • Background on Unix / Linux
  • Background on Scripting
  • Preferably Shell Scripting)

  • Background on Oracle
  • Must be willing to work on a Dayshift Schedule
  • Must be willing to work at BGC or Mandaluyong
  • Job Description

  • Serves as Subject Matter Expert for service management team that impact FMS.
  • Able to evaluate shell scripts and its functionality and recommend or make changes to improve performance / process.
  • Performs diagnostics / health checks on assigned system according to standard operating procedures.
  • Adapts service delivery based on appropriateness of situation.
  • Written Communication Identifies the main information and concepts that are needed to be communicated and translates them clearly using the appropriate level of jargon and technical language based on the audience.
  • Edits and revises the document when necessary in terms of grammar and other minor errors.
  • High-quality and timely (within SLA) resolution of all incidents, service and change requests under his assigned system.
  • Updated KEDB (known-error database), system design and configuration documentation Incident Tracker Sheet

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