KMC Solutions
Muntinlupa City, PH
4d ago

Duties and responsibilities

  • Provide 3rd level support
  • Serve as a subject matter expert (SME) for all VMware environments
  • Automated provision / configure of all required resources for servers
  • Evaluate, improve, and maintain information security throughout the virtualized infrastructure.
  • Participate in the design of information and operational support systems.
  • Monitor and test application performance for potential bottlenecks, identify possible solutions and work with developers to implement those fixes.
  • Implementation and ongoing support of the on-premises cloud Infrastructure.
  • Monitor and correct critical storage issues and create recovery processes and hardware for failures and performance bottlenecks.
  • Liaise with vendors and other IT personnel for problem resolution.
  • Continually transition knowledge to the other staff through training and assistance on how to use the technology using industry best practices.
  • Proactively ensure the highest levels of systems and infrastructure availability.
  • Install, configure, test, and maintain system management tools, infrastructure, and server plugins.
  • Maintain security, backup, and redundancy strategies.
  • Qualifications

  • Diploma or Degree in Computer Science, Computer Engineering, Graduate Engineer
  • Formal IT qualification on VMWare Administration Certificate
  • Minimum of 3 / 5 years’ experience within IT Operations, infrastructure services support (Systems and Network management), operations monitoring, and end-user support.
  • Minimum of 2 / 5 years technical knowledge of the applicable platform that you will be responsible for : Windows and Microsoft Products, Cisco UCS, HP VM environments, and Network management.
  • Must be able to demonstrate troubleshooting and problem-solving skills.

  • Excellent understanding of ITSM ITIL processes.
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