Maintaining a positive, empathetic and professional attitude toward customers at all times.Responding promptly to customer inquiries.
Communicating with customers through various channels.Acknowledging and resolving customer complaints.Knowing our products inside and out so that you can answer questions.
Providing feedback on the efficiency of the customer service process.at least College level / College Graduate with at least 6 months - 1 year CSR experience willing to work on shifting schedule
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