IT Business Analyst (Night Shift)
Willis Towers Watson
Taguig, Manila
3h ago

Summary of Role

Our Health and Benefits business helps large and mid-size clients control health and welfare plan costs, improve health outcomes and promote employee engagement through broad-based, state-of-the-art interventions.

We provide solutions encompassing creative plan design, vendor evaluation and management, pricing and funding strategies, data analytics, valuation support, compliance and governance strategies.

We also provide Specialty consulting services including clinical / health management program design, pharmacy solutions, disability / absence management strategies and claims audit services.

Product based solutions such as our pharmacy purchasing coalition round out our broad-based suite of offerings.

The Role

This is an integral role in product development by ensuring the organization’s needs are articulated in the user story acceptance criteria consumed by the Agile Scrum Team.

In this role you will practice fundamentals of requirements gathering, system conceptual design, and scope definition. You will review, analyze and evaluate business systems and user needs.

You will be responsible in facilitating the shared understanding of business processes and articulating this in user scenario driven stories.

You will be working with the product owner by writing and defining the acceptance criteria for the user stories included in the backlog.

Your inputs will be impactful to the overall business strategy of the project you will be part of.Perform superior, consistent business analysis for concurrent software projects which includes the following :

  • Perform superior, consistent business analysis for concurrent software projects which includes the following :
  • Work with management and clients to interpret and document project requirements
  • Build and demonstrate knowledge of the healthcare benefits consulting business
  • Document business, functional and technical requirements
  • Create written documentation for Corporate Security and Risk teams to ensure projects are fully communicated and assessed by relevant Corporate processes
  • Assist with establishment of software development processes and ensure that they are followed consistently across projects
  • Communicate effectively amongst the team and to stakeholders external to the team
  • Contribute to the development of new health benefits analytics, tools, applications and approaches
  • Develop expertise in existing portfolio of applications. Respond to RFPs and other queries from clients or internal consultants on application security, risk and other characteristics.
  • The Requirements

  • Seasoned Business Analyst, preferably in the healthcare industry
  • Strong technical, business analysis and organizational skills
  • Experience with data analysis, manipulation, and reporting using one or more of the following : SAS, SQL, MS Access, Power BI, MS Excel, and applied statistical methods to complete data analysis
  • Demonstrated strong emphasis on high quality data, documentation, analytics and reporting
  • Demonstrated experience interfacing between various business and technical teams
  • Able to work independently as well as cross-functionally in an organization to successfully implement projects
  • Excellent verbal and written communication skills; high attention to detail; ability to clearly and confidently explain new concepts to audiences
  • Fluent in documentation tools such as Microsoft Word, Powerpoint, and Excel. Able to find new and innovative ways to clearly and effectively communicate to a technical audience.
  • Demonstrated excellent interpersonal skills including verbal and written communication and the ability to work collaboratively in a team environment
  • Demonstrated ability to decompose high level business requirements into granular business needs
  • Demonstrated ability to translate non-technical business requirements into technical specifications both in written and verbal form
  • Strong understanding of User Stories and how to use them in the requirements management process.
  • Knowledge of Agile (Scrum preferred) Software development process
  • CSPO, IIBA, or PMI-PBA certifications are a plus.
  • Experience with User Experience (UX) design is a plus
  • Bachelor’s Degree in Information Technology, Computer Science, Business Administration, or a related discipline
  • Equal Opportunity Employer

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