Summary of Role
Our Health and Benefits business helps large and mid-size clients control health and welfare plan costs, improve health outcomes and promote employee engagement through broad-based, state-of-the-art interventions.
We provide solutions encompassing creative plan design, vendor evaluation and management, pricing and funding strategies, data analytics, valuation support, compliance and governance strategies.
We also provide Specialty consulting services including clinical / health management program design, pharmacy solutions, disability / absence management strategies and claims audit services.
Product based solutions such as our pharmacy purchasing coalition round out our broad-based suite of offerings.
This is an integral role in product development by ensuring the organization’s needs are articulated in the user story acceptance criteria consumed by the Agile Scrum Team.
In this role you will practice fundamentals of requirements gathering, system conceptual design, and scope definition. You will review, analyze and evaluate business systems and user needs.
You will be responsible in facilitating the shared understanding of business processes and articulating this in user scenario driven stories.
You will be working with the product owner by writing and defining the acceptance criteria for the user stories included in the backlog.
Your inputs will be impactful to the overall business strategy of the project you will be part of.Perform superior, consistent business analysis for concurrent software projects which includes the following :
Perform superior, consistent business analysis for concurrent software projects which includes the following :
Work with management and clients to interpret and document project requirements
Build and demonstrate knowledge of the healthcare benefits consulting business
Document business, functional and technical requirements
Create written documentation for Corporate Security and Risk teams to ensure projects are fully communicated and assessed by relevant Corporate processes
Assist with establishment of software development processes and ensure that they are followed consistently across projects
Communicate effectively amongst the team and to stakeholders external to the team
Contribute to the development of new health benefits analytics, tools, applications and approaches
Develop expertise in existing portfolio of applications. Respond to RFPs and other queries from clients or internal consultants on application security, risk and other characteristics.
Seasoned Business Analyst, preferably in the healthcare industry
Strong technical, business analysis and organizational skills
Experience with data analysis, manipulation, and reporting using one or more of the following : SAS, SQL, MS Access, Power BI, MS Excel, and applied statistical methods to complete data analysis
Demonstrated strong emphasis on high quality data, documentation, analytics and reporting
Demonstrated experience interfacing between various business and technical teams
Able to work independently as well as cross-functionally in an organization to successfully implement projects
Excellent verbal and written communication skills; high attention to detail; ability to clearly and confidently explain new concepts to audiences
Fluent in documentation tools such as Microsoft Word, Powerpoint, and Excel. Able to find new and innovative ways to clearly and effectively communicate to a technical audience.
Demonstrated excellent interpersonal skills including verbal and written communication and the ability to work collaboratively in a team environment
Demonstrated ability to decompose high level business requirements into granular business needs
Demonstrated ability to translate non-technical business requirements into technical specifications both in written and verbal form
Strong understanding of User Stories and how to use them in the requirements management process.
Knowledge of Agile (Scrum preferred) Software development process
CSPO, IIBA, or PMI-PBA certifications are a plus.
Experience with User Experience (UX) design is a plus
Bachelor’s Degree in Information Technology, Computer Science, Business Administration, or a related discipline
Equal Opportunity Employer