French Delivery Analyst (Night Shift )
J-K Network Services
Taguig, PH
1d ago
source : Bossjob

Company Profile : This is an American Consultancy company which is one of the well-known Biggest Consultancy companies in the world.

This company handles HR data and processes of its clients around the world. This company is providing solutions, Benefit strategies.

They normally unlock the client's benefit strategy to deliver and engage motivation. They normally assist start-up companies from employee benefits to executive management benefits.

Position : French Delivery Analyst

Industry : American Consulting Company

Location : BGC, Taguig City

Salary : PHP 70,000 - PHP 90,000 gross

Schedule : Night Shift (9pm-6am or 10pm-7am) - Mon-Fri Weekends Off

Work Set-up : Work from Home until further notice

Benefits :
  • Sick Leave
  • Sick Leave
  • Vacation Leave
  • 13th Month Pay
  • Government Mandated Benefits
  • Free Visa Processing
  • WFH- Equipment provided
  • Other will discussed by the client
  • Requirements :

  • Proficient in French and English language both verbal and written
  • Bachelor’s or Master’s Degree in Computer Science, Engineering, Management Information System or equivalent
  • Background with BPO setup assisting volume requirements
  • Experiences in Project Management and Technical Experience
  • At Least 2-3 years in Business Analysis - requirements gathering, setting up of survey configure on existing application
  • Excellent Microsoft Office skills, particularly in Excel
  • Keen attention to details and commitment to excellence
  • Responsibilities :

  • Answering incoming calls and responding to customer emails in both French and English language
  • Identifies underlying causes of a problem, including problem identification and classification.
  • Diagnose problems accurately and works to find appropriate solutions in a timely manner.
  • Consult with managers to determine the role of information technology (IT) systems in an organization
  • Research different technologies to decide if they would increase the organization’s efficiency
  • Oversee the installation and configuration of new systems and customize them for the organization
  • Recruitment Process :

  • Resume Screening
  • Online Exam - Saville and Excel Exam
  • Business Interview (Panel)
  • On-shore Interview
  • Final Interview
  • Requirements :

  • Proficient in French and English language both verbal and written
  • Bachelor’s or Master’s Degree in Computer Science, Engineering, Management Information System or equivalent
  • Background with BPO setup assisting volume requirements
  • Experiences in Project Management and Technical Experience
  • At Least 2-3 years in Business Analysis - requirements gathering, setting up of survey configure on existing application
  • Excellent Microsoft Office skills, particularly in Excel
  • Keen attention to details and commitment to excellence
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