Australian Medical Helpdesk Associate
J-K Network Services, Metro Manila
J-K Network Services(Metro Manila), Philippines
2d ago
source : Jobs Bulletin

Pharmaceutical / BioTechnology

BENEFITS :

  • FREE Visa Processing
  • Government mandated benefits
  • Allowances
  • HMO with dependents covered upon regularization
  • Free shuttle service
  • Performance Bonus
  • Schedule : Open for shifting schedule (Dayshift / Midshift)

    JOB DETAILS :

    Company Profile : A science-based company focuses on innovative healthcare solutions and products in areas of nutrition, diagnostics, medical devices and branded generic pharmaceuticals.

    This company have operations in 150 countries with more than 90,000 of employees across the world.

    RESPONSIBILITIES :

  • Receive inbound Customer calls and email communications and address in a professional and friendly manner.
  • Provide first level support in troubleshooting customer complaints
  • Ensure all inquiries and complaints are actioned as per procedures.
  • Filing of all medical events and reportable malfunctions within the required timeframe.
  • Perform other duties as assigned by supervisor
  • REQUIREMENTS :

  • Australian National
  • Very good English communication skills
  • Preferably Bachelor Degree Holder
  • Diploma in Biomedical Equipment Services, Medical Transcription, Healthcare Services, Nursing, Medical
  • Engineering discipline is REQUIRED.
  • 1 year working experience in Medical field is required
  • Willing to work in shifting schedule
  • Can start ASAP
  • Apply
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