Mandarin Help Desk Associate | BENEFITS: • HMO • 15 Vacation leave • 10 Sick leave • Government-Mandated Benefits • Other Bonuses
J-K Network Services
Cebu City, PH
5d ago
source : Bossjob

JOB DETAILS :

Company Profile : One of the biggest Multinational Technologies corporations that provides excellent IT service.

Position : Mandarin Help Desk Associate

Location : Cebu City

Industry : IT Company

Schedule : Dayshift Schedule (8 AM-5 PM)

Salary : Php 45,000 to Php 60,000 Max

Responsibilities :

  • Handle inquiries / incident reports coming from clients in both Mandarin and English via phone, email, chat, etc. in accordance with existing processes and guidelines.
  • Record details of inquiries as tickets and ensure the information is reflected in the system.
  • Requirements :

  • Proficient in speaking, reading, and writing in Mandarin.
  • Graduates of BS in Information Technology or any related field.
  • Customer Service experience is a big advantage.
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