Associate Director, Deliver
Johnson & Johnson
Manila, Philippines
5d ago

Our dynamic and diverse team is looking to hire a seasoned logistics professional with a passion for continuous improvement, collaboration, and taking things to the next level.

We are looking for an Senior Manager to lead the Deliver (Customer Service and Logistics) function across all three sectors of Johnson & Johnson, namely : Consumer, Pharma, and Medical Device.

The main responsibilities of the senior manager are as follows :

  • Ensures critical metrics on Cost and Customer Service are met
  • Owns the operational reviews with 3PLs and 4PLs
  • Builds and executes the savings pipeline for warehouse and distribution
  • Collaborates with other functions to decide on appropriate trade-offs relating to operations
  • Crafts the customer service strategy and how we will engage with customers
  • Compliance to standards and policies
  • Qualifications

    We are looking for someone with a passion for service, agility, and people. Attention to detail, process orientation, and customer centricity are also a must.

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