To achieve trading base and profitable revenue growth through the development of face to face and over the phone, long term customer relationships enabling high levels of retention and acquisition of new business within the Small, Medium and Large customer classifications.
Key Activities / Accountabilities : Market Place Information
To gather competitor and customer data through field sales activities in order to create awareness of local market trends and competitor activities
Interacts with customers, face to face, to establish market information specific to them
Observe local market trends and relates impacts upon the customers
Collects competitor intelligence e.g. Rate Tariffs, brochures, etc.
Shares information within the sales team to improve the ability of yourself and others to identify the most applicable Entrego service against competitor product offers
Passes on the information gathered to Marketing for further analysis
To win and develop Small, Medium and Large customers within a specific geographic territory in order to generate and meet revenue targets within the guidelines set out within the commercial policy and centrally agreed sales processes in order to meet both individual and team activity and productivity activity standards.
Plans and prepare for sales visits to both existing and prospect customers e.g. contact person, address trading history etc.
Performs visits to appropriate contacts within existing and prospect customers according to the standard activity standards and centrally agreed sales processes
Consistently presents the full range of products, services and technologies to every customer
Wins new customers through the closing of business on Standard Rates
Develops existing customers via up selling or cross selling
Customer Relationship Management
to ensure we keep and develop Small, medium and large customers within a specific geographic territory through building lasting relationships and enhancing customer satisfaction
Forms professional and appropriate relationships within customer organisations through face to face contact in order to meet customer needs
Provides a channel of communication between Entrego and it’s customer, facilitating resolutions of complaints and queries (i.
e. service failures, invoice queries)
Spefically performs follow-up visits with existing Medium and Large customers
Ensures customers are kept up to date with relevant company information and reports, where applicable
Establishes appropriate relationships and communicates with other relevant functional areas
To perform all sales administration activities in order to maintain accurate information essential to sustain revenue and customer service
Acts upon information provided by the Commercial department relating to e.g. Uptraders and Downtraders, customers not trading to profile, etc.
in consultation with other sales channel
Accurately completes sales reports within the agreed time frames
Completes and updates customer information and documentation as required by the business
Accurately updates the Sales system (CRM) on a timely basis in order to ensure complete and current client information is held
Reviews sales performance and prepare presentations as necessary for sales meeting and weekly debriefs
Provides inputs as required into the Monthly Sales Review
Necessary Technical / Functional Skills :
Business to business selling skills
Communications capability at a senior / board level, both internally and externally
Ability to interpret and apply Value Based Management principles, financial reporting
Preferred Experience and Knowledge :
Minimum 2 year experience doing face to face selling
Express or Logistics Industry background an advantage
Proven track record of achieving sales targets (personal & team)
Organisational awareness (structure and products & services)
Please note that only shortlisted candidates will be notified for next steps. Rest assured that your application is kept in our active pool for reference.
Entrego is not partnering with new recruitment vendors at the moment. Vendors who provide unsolicited resumes shall waive rights to claim for placement fees in the event that candidate is eventually engaged.