Thai Bilingual Client Support (Hybrid work set-up)
J-K Network Services
Makati, PH
17h ago
source : Bossjob

BENEFITS :

  • Free Accommodation (house sharing)
  • Free meals
  • Medical Insurance
  • Life Insurance
  • Sick Leave
  • Vacation Leave
  • Competitive compensation based on market norms
  • Visa Processing
  • Other Allowances
  • JOB DETAILS :

    Client Details : An IT and Service Support company providing customer care & support, technical support services and back-end support to companies engaged in interactive online sports gaming activities.

    Requirements :

  • Preferably Bachelor’s Degree holder of any course
  • Proficient in Thai and English
  • Preferably with at least 1 year experience in Betting or Customer Service
  • Fresh Graduate is also welcome to apply
  • Amenable to work in shifting schedule
  • Willing to work in Makati City
  • Responsibilities :

  • Handling and replying to customer inquiries through email, phone and a live clients
  • Maintaining customer relations
  • Providing feedback to Supervisor / Head on customer's needs / feedbacks
  • Preparing and generating reports / relating customer's queries
  • Data entries of event results in the systems
  • And all other task assigned by the Supervisor / Head of the Department
  • Recruitment Process

  • Resume screening
  • Initial Interview (HR Interview) via Skype
  • Language Assessment (Translation Exam)
  • Hiring Manager's Interview (Skype)
  • Job Offer
  • Preferably Bachelor’s Degree holder of any course
  • Thai National
  • Fresh Graduate is also welcome to apply
  • Amenable to work in shifting schedule
  • Willing to work in Makati City
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