Thai Bilingual Client Support (Hybrid work set-up)

J-K Network Services

Makati, PH

17h ago

source : Bossjob

BENEFITS :

Free Accommodation (house sharing)

Free meals

Medical Insurance

Life Insurance

Sick Leave

Vacation Leave

Competitive compensation based on market norms

Visa Processing

Other Allowances

JOB DETAILS :

Client Details : An IT and Service Support company providing customer care & support, technical support services and back-end support to companies engaged in interactive online sports gaming activities.

Requirements :

Preferably Bachelor’s Degree holder of any course

Proficient in Thai and English

Preferably with at least 1 year experience in Betting or Customer Service

Fresh Graduate is also welcome to apply

Amenable to work in shifting schedule

Willing to work in Makati City

Responsibilities :

Handling and replying to customer inquiries through email, phone and a live clients

Maintaining customer relations

Providing feedback to Supervisor / Head on customer's needs / feedbacks

Preparing and generating reports / relating customer's queries

Data entries of event results in the systems

And all other task assigned by the Supervisor / Head of the Department

Recruitment Process

Resume screening

Initial Interview (HR Interview) via Skype

Language Assessment (Translation Exam)

Hiring Manager's Interview (Skype)

Job Offer

Preferably Bachelor’s Degree holder of any course

Thai National

Fresh Graduate is also welcome to apply

Amenable to work in shifting schedule

Willing to work in Makati City

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