A quick snapshot
As a Solution Architect you will provide high quality functional and technical consultancy to Aptos clients across multiple product groups in the area of Merchandise and Supply Chain Management.
Why it’s a big deal
This is a key role that interfaces directly with Aptos’ clients to provide software solutions that are vital to their operating efficiency.
Engaging our clients differently is more than just a tag line it’s part of everyday life for our professional support teams! Our retail partners depend on us for high performing software solutions.
Are you the person we are looking for?
Attitude in model and designing business application. Your proven ability to analyze and apply logical thinking to design business application is fundamental to success in this role.
Experience with programming languages (SQL scripting, Visual Basic, C#, .NET) is a requirement. You can easily understand and design how systems interact / integrate with each other and as well as how changes in one application will affect others.
Be prepared to share your experiences we’re looking forward to hearing them!
Resourcefulness and application. At Aptos, we have a pioneering spirit when we have questions, we find answers; when we’re faced with challenges, we find solutions.
We turn to a variety of resources, including our own colleagues, our professional network, the Internet, articles and books whatever helps us get the job done.
You are proactive about ongoing learning to better your knowledge about Aptos software and our customer needs. You find trends in customer questions and work to resolve repeating issues quickly and efficiently.
Expert relationship builder and customer service enthusiast. It’s important that you genuinely enjoy building relationships.
It’s not enough to simply be nice to others and enjoy working with others the right person will be truly interested in getting to know our clients and their business, in an effort to provide the highest level of service and support.
Strong communication and interpersonal skills. You’re not just comfortable engaging in collaborative discussions, but initiating them, too.
You are skilled at reading and adapting to different communication styles. When you speak you are clear and concise. Your strong listening skills foster connection with our clients and allows you to accurately collect the right information so you can resolve issues in the most expedient way.
Here’s what will give you an edge
Good understanding of the retail operations. a good understanding of retail operations and technical background is the #1 indicator of success in this role.
Having worked in the retail industry or bringing your past experience supporting retail head office software will definitely allow you to hit the ground running.
Education & Skills .
Excellent technical, verbal and written communication skills
Nice to have
Passion. We know it when we see it. Passion is not saying how much you love what you do in your most excited voice. Passion is revealed in your truest self.
It’s about what you’ve accomplished; how you want to grow; the ideas you have; your philosophies. It’s about developing a close relationships with customer in order to understand level of service delivered.
That it matters to you. And that’s pretty cool.
Initiative. You don’t wait around for things to happen or for your manager to tell you what to do. You are not afraid to ask questions.
You’re not only proactive about completing your own work, but when you sense the need to introduce an idea that will benefit the team or the organization even if it’s outside your scope of work you take it on and own it.
Attitude to continuously grow his / her knowledge of customer requirements and business processes according to industry best practices having a clear understanding of the users’ needs and the benefits the solution.
That also goes back to having a pioneering spirit.
The responsibilities include the following :