Reservations Agent
RAFFLES
Makati, National Capital Region, Philippines
1d ago

JOB DESCRIPTION

  • Processes all reservations (individual and group rooming lists), booking changes and cancellations into Opera in a timely manner.
  • Implements Revenue Management selling strategies such as upselling, recommendation of hotel facilities, and restrictions for each property recommended by the Ideas System and / or the Director of Revenue.
  • Maintains an efficient filing system of all guest correspondence, and relevant Reservations documents.
  • WORK EXPERIENCE

  • University / College degree in a related disciple required.
  • Knowledgeable in Microsoft Windows applications and Opera PMS.
  • Ability to focus attention on guest needs, remaining calm and courteous at all times
  • BENEFITS

  • Employee benefit card offering discounted rates in Accor Hotels worldwide.
  • Develop your talent through learning programs by Academy Accor.
  • Opportunity to grow within your property and across the world!
  • Ability to contribute to local community and make a difference through our Corporate Social Responsibility activities, like Planet 21.
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