Customer Support Associate | No BPO Experience Needed (EL 1210)
Accenture
Quezon City, PH
5d ago
source : Bossjob

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Accenture in the Philippines is currently looking for Customer Service Representatives who will be responsible in performing the following day-to-day tasks :

  • You will be responsible for managing various customer issues depending on account assignment (transactions can be related to billing and collections support, client inquiries, product support or inbound sales).
  • You will document troubleshooting efforts and customer information in data capture tool and when required, transfers call or promptly notifies responsible party for resolution.
  • You will identify root causes for customer dissatisfaction and recommend solutions to improve overall customer satisfaction.
  • What are we looking?

  • Open to college graduates with no work experience
  • Open to college undergraduates and associate degree graduates with at least 6 months of work experience in a BPO industry
  • Amenable to work in Cubao, Quezon City
  • Willing to go back on-site once recalled
  • Good to have skills :

  • Experience in handling sales (inbound or outbound), collections, insurance, or travel account in any industry
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