HR Services Manager - PH
Eaton Lighting
Tanauan, City, PH
22h ago
  • If you desire to be part of something special, to be part of a winning team, to be part of a fun team - winning is fun In Eaton, making our work exciting, engaging, and meaningful;
  • ensuring safety, health, wellness; and being a model of inclusion & diversity are already embedded in who we are - it’s in our values, part of our vision, and our clearly defined aspirational goals

    We are looking for an HR Services Manager in Eaton’s Corporate Business , based in Tanauan, Batangas

    The HR Services Manager- Philippines is responsible for leading a team of HR Services professionals to deliver back-office HR support to Eaton locations in the Philippines.

    The HR Services Manager is responsible for managing all day-to-day activities to ensure successful delivery of services to our internal clients and contributing to the long-term development of the HR Services organization.

    Your Essential Responsibilities

  • Represents the HR Services team during monthly communications meetings and other formats
  • Assists with future workforce planning to ensure adequate resources to deliver the services required by internal customers
  • Looks for ways to continually improve the processes that the HR Services team supports
  • Acts as supportive leader and coach to a team of professionals to help deliver high levels of service to internal clients
  • Responsible for delivering the full scope of services to a very diverse and complex internal customer base, including payroll, employee lifecycle, and C&B activities
  • Responsible for supervising the daily activities and workload of the team, including oversight of the accuracy and timely resolution of all incoming inquiries
  • Serves as an escalation point for the HR Services team and interacts with various levels and departments within the organization for problem resolution as needed
  • Trains and leads the team through issue resolution processes, including root cause analysis as well as issue and workload prioritization
  • Drives and supports the HR Services team to meet and exceed service level agreements (SLAs)
  • Partners with subject matter experts to find resolutions for complex inquiries
  • Responsible for the performance and professional development of the team through ongoing coaching, annual reviews, and timely project status updates
  • Partners with management to ensure the consistent delivery of department communications, Standard Operating Procedures, accuracy and prompt resolution of inquiries, and team concerns
  • Produces statistics, make recommendations, and communicates trends and implications on the HR Services team scheduling and processing to management
  • Coordinates team meetings including agenda generation and tracking of action items for follow up
  • Identifies gaps in the team’s knowledge and partners with management to deliver training to produce measurable results
  • Participates in the selection, training, coaching and development of new and existing team members
  • Performs quality assurance checks on data to ensure preparation for payroll processing is accurate and timely
  • Partners with senior HR Services leadership to develop the annual budget, as well as the HR Services expansion strategy
  • Executes the deployment of new HR Services per the HRS Growth strategy roadmap
  • Successfully manages the knowledge transfer and other transition activities during the deployment period
  • If You Have :

  • Bachelor’s degree in Human Resources, Business Administration, or a related field. A master’s degree is preferred
  • Minimum of 15 years of progressive experience in a human resources generalist and / or services role
  • Minimum of 8 years of supervisory experience
  • Extensive working knowledge in the services industry is required
  • Demonstrated experience successfully working with a culturally diverse client base
  • Excellent English communications skills and the ability to effectively communicate both verbally and in writing in professional settings
  • Demonstrated experience managing relations with internal and external stakeholders
  • High degree of managerial courage and excellent conflict resolution experience is required
  • Join us now! You are the one we are looking for!


    What you will get from us

    Eaton’s mission is to improve the quality of life and the environment through the use of power management technologies and services.

    We provide sustainable solutions that help our customers effectively manage electrical, hydraulic and mechanical power more safely, more efficiently and more reliably.

    Making what matters work at Eaton takes the passion of every employee around the world. We create an environment where creativity, invention and discovery become reality, each day.

    It’s where bold, bright professionals like you can reach your full potential and where you can help us reach ours. Eaton’s 2020 revenues were $17.

    9 billion, and we sell products to customers in more than 175 countries. We have approximately 85,000 employees.

    We make work exciting, engaging and meaningful for our employees through our dedication to tackling some of the toughest power management challenges on the planet and by never losing sight of what matters.

    Our culture is built on a strong commitment to practicing our core values and supporting our employees with the tools they need to succeed.

    We pledge to always foster a diverse and inclusive environment, including inclusion resource groups that bring together employees who share a common purpose, interest or background.

    In the past year, our company has received top employment recognition by the Human Rights Campaign and almost fifty percent of our Board of Directors represented diverse groups.

    When we embrace the different ideas, perspectives and backgrounds that make each of us unique, we as individuals and as a company are stronger.

    We have demonstrated our passion for sustainability with the recent announcement of cutting carbon emissions from the company’s operations by at least 50 percent by 2030.

    We are ethical, passionate, accountable, efficient, transparent and committed to learning. We are confident we can deliver on our promise to improve the quality of life and the environment because of the attributes that our employees embody.

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