Company Profile : A German pharmaceutical Shared Services in Taguig. This is the leading global provider of pharmaceutical products.
They research and manufacture drugs to treat various diseases. They have 40 branches around the world. Employing 5,000 people across the globe .
Position : Spanish Order Management Specialist
Industry : Shared Service
Location : McKinley, Taguig City
Salary : Negotiable
Schedule : Night Shift (Weekends Off)
Benefits :
Free Processing of Working Visa
Government Mandated Benefits
Medical Assistance
HMO for the employee plus 2 dependents (covered by the company) upon start date
Life insurance policy upon start date
Vacation Leave and Sick Leave
Retirement plan
Other benefits will be discussed by the company
Responsibilities :
Handle quality of customer service
Responsible in processing customer’s order
Maintain in updating stakeholders data
Answer inquiries and concerns of the product
Responsible in providing excellent instructions to the customers
Recruitment Process :
Resume Screening
HR Interview
Hiring Manager’s Interview
OPS Interview
Final Interview
HOW TO APPLY :
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Contact us for more inquiries :
Mobile : (+ 63) 917-638-1992 (+63) 917-638-1962
Sun / Smart : (+63) 969-321-0130
Look for : Ms. Mave
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Requirements :
Preferably Native Spanish Speaker
BPO experience is a plus
Customer Service background is an advantage
Proficient in both Spanish and English language
Experience in processing orders is a plus
Experience working with SAP (focus on order to cash transactions)
Experience working with SFDC
Experience with customer service and relationship in order process
Preference to have native Spanish 
