â¢Designs, codes, tests, debugs, documents, maintains, modifies and supports BI solutions
â¢Monitors operational status of existing systems and solutions.
â¢Monitors operating efficiency of existing systems and solutions.
â¢Proactively identifies opportunities for improvement and recommend technical solutions.
â¢Demonstrates good understanding of the business needs driving projects and minor enhancements.
â¢Investigates and resolves ServiceNow support cases and delivers optimal customer service
â¢Assists in evaluating project and minor enhancements requirements, development time and implementation
â¢Collaborates with development team and business to ensure solutions perform optimally on a global scale
â¢Ensures solutions remain in compliance with such practices as ISO / FDA system validation and / or internal quality requirements
â¢Effectively collaborates with project stakeholders (business sponsors, IT leadership, subject matter experts, integration architect, project management, etc.
in producing sound solution designs.
â¢Creates conceptual and logical specifications for BI solution through collaboration with architecture, development, security and infrastructure teams.
â¢Establishes and maintains clear channels of communication about solutions, including presenting to small and large groups of mixed stakeholders (business and technical).
â¢Maintains alignment with enterprise strategy, reference architecture and other guidelines produced by the Enterprise Architecture (EA) organization
â¢Conducts design and code reviews throughout the project life cycle